VIRGINIA DEPARTMENT OF SOCIAL SERVICES

Exceptional Learning Center LLC
4878 Finlay Street
Henrico, VA 23231
(804) 222-7525

Current Inspector: Heather Dapper (804) 625-2304

Inspection Date: Dec. 3, 2025

Complaint Related: No

Areas Reviewed:

8VAC20-780 Administration. 8VAC20-780 Staff Qualifications and Training. 8VAC20-780 Physical Plant. 8VAC20-780 Staffing and Supervision. 8VAC20-780 Programs. 8VAC20-780 Special Care Provisions and Emergencies. 8VAC20-780 Special Services. 8VAC20-820 THE LICENSE. 8VAC20-820 THE LICENSING PROCESS. 8VAC20-820 HEARINGS PROCEDURES. 8VAC20-770 Background Checks. 20 Access to minor?s records. 22.1 Early Childhood Care and Education. 63.2 Child Abuse & Neglect. During the inspection, the inspector reviewed the areas listed above to include standards found out of compliance during the previous inspection. Unless otherwise noted as a violation within this inspection report, the provider was in compliance with the standards reviewed. If there were any serious injuries or fatalities related to a violation, the details will be included in the description of the violation.

Comments:

An unannounced, on-site monitoring inspection was initiated on December 3, 2025 and completed on December 4, 2025. The on-site inspection began at 2:45 PM and ended at 4:30 PM. The inspector reviewed compliance in the areas listed above. There were 11 children present and two staff. The inspector reviewed five children?s records and three staff records on-site and additional documentation was reviewed electronically on December 4, 2025. This inspection included document review, tour of the facility, interviews, and observations. Information gathered during the inspection determined non-compliance with applicable standards or law, and violations are documented on the violation notice issued to the program. Please complete the plan of correction (POC) and date to be corrected sections for each violation cited on the violation notice. Specify how the violation will be or has been corrected. Submit your POC within five (5) business days from today, which will be the close of business on January 6, 2025. A POC submitted after this date will not appear on the public website.

Violations:

Standard #:	22.1-289.011-F
Description:	***Repeat Violation*** The license and any other documents required by the Superintendent shall be posted on the licensed premises. The most recent inspection findings were not posted on the licensed premises.
Plan of Correction:	Not available online. Contact Inspector for more information.
Standard #:	22.1-289.035-B-1
Description:	The center is required to obtain a completed sworn statement prior to the employee's first day of employment. Staff #1 did not have a sworn statement on file.
Plan of Correction:	Not available online. Contact Inspector for more information.
Standard #:	22.1-289.035-B-3
Description:	***Repeat Violation*** The center must request a search of the central registry prior to the employee's first day of employment. Staff #1, who was employed for nine days, did not have a central registry search requested.
Plan of Correction:	Not available online. Contact Inspector for more information.
Standard #:	8VAC20-780-160-A
Description:	***Repeat Violation*** Each staff member shall submit documentation of a negative tuberculosis screening (TB) at the time of employment and prior to coming into contact with children. The record for staff #1 did not have documentation of a TB screening. Staff #1 worked for 9 days and terminated employment without documentation of a TB screening.
Plan of Correction:	Not available online. Contact Inspector for more information.
Standard #:	8VAC20-780-40-E
Description:	The operational responsibilities of the licensee shall include ensuring that the center's activities, services, and facilities are maintained in compliance with these standards, the center's own policies and procedures that are required by these standards, and the terms of the current license issued by the department. Child #1 and child #5 were in attendance and were younger than the age range of the license.
Plan of Correction:	Not available online. Contact Inspector for more information.
Standard #:	8VAC20-780-70
Description:	***Repeat Violation*** Staff records shall be kept for each staff person and contain all of the required information. The record for staff #1, who worked at the center for 9 days, did not have documentation of two or more references as to character and reputation as well as competency.
Plan of Correction:	Not available online. Contact Inspector for more information.
Standard #:	8VAC20-780-245-A
Description:	Staff shall complete a minimum of 16 hours of training annually, appropriate to the age of children in care. 1. Staff #2 had documentation of 3 hours of annual training. 2. Staff #3 did not have documentation of annual training.
Plan of Correction:	Not available online. Contact Inspector for more information.
Standard #:	8VAC20-780-245-L
Description:	***Repeat Violation*** There shall always be at least one staff member on duty who has obtained within the last three years instruction in performing the daily health observation of children. There were no staff members on duty who had obtained instruction in performing daily health observation within the last three years.
Plan of Correction:	Not available online. Contact Inspector for more information.
Standard #:	8VAC20-780-270-A
Description:	***Repeat Violation*** The center shall ensure that areas and equipment of the center, inside and outside, are maintained in a clean, safe and operable condition. In room #1, a hole in the wall was exposing drywall and chipped paint.
Plan of Correction:	Not available online. Contact Inspector for more information.
Standard #:	8VAC20-780-340-C
Description:	***Repeat Violation*** During the stated hours of operation, there always shall be one staff member who meets the qualifications of a program leader or program director and an immediately available staff member, volunteer or other employee who is at least 16 years of age, with direct means for communication between the two of them. 1. At 2:45 PM, staff #3 was the only staff in attendance at the center supervising eight children ranging in age from 2 years, 4 months to school age. 2. Staff #3 did not have documentation to demonstrate qualifications of a program leader or program director. 3. Staff #4 who is the program director arrived at 3:01 PM.
Plan of Correction:	Not available online. Contact Inspector for more information.
Standard #:	8VAC20-780-540-A
Description:	A first aid kit shall be wherever children are in care. There was no first aid kit on the vehicle used to pick up children from one local public school the day of the inspection.
Plan of Correction:	Not available online. Contact Inspector for more information.
Standard #:	8VAC20-780-550-G
Description:	Documentation shall be maintained of emergency evacuation, shelter-in-place, and lockdown drills that includes: 1. Identity of the person conducting the drill; 2. The date and time of the drill; 3. The method used for notification of the drill; 4. The number of staff participating; 5. The number of children participating; 6. Any special conditions simulated; 7. The time it took to complete the drill; 8. Problems encountered, if any; and 9. For emergency evacuation drills only, weather conditions. 1. The required evacuation drills for January, February, May, June, July, August, and September 2025 were not documented. 2. The required lockdown drill was not documented.
Plan of Correction:	Not available online. Contact Inspector for more information.