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Ms. Gwendolen Phelps
96 Mountain View Drive
Maurertown, VA 22644
(540) 436-8460

Current Inspector: Chrystal King (804) 297-4469

Inspection Date: Nov. 1, 2019

Complaint Related: No

Areas Reviewed:
22VAC40-111 Administration
22VAC40-111 Personnel
22VAC40-111 Household Members
22VAC40-111 Physical Health of Caregivers and Household Members
22VAC40-111 Caregiver Training
22VAC40-111 Physical Environment and Equipment
22VAC40-111 Care of Children
22VAC40-111 Preventing the Spread of Disease
22VAC40-111 Emergencies
22VAC40-111 Nutrition
22VAC40-111 Transportation
22VAC40-191 Background Checks for Child Welfare Agencies

Technical Assistance:
A supplemental page was provided.

Thank you for your time and assistance with the unannounced monitoring inspection conducted on November 1, 2019. The on-site inspection was conducted from 1:10 p.m. to 3:10 p.m. On this date, there were seven children in the care of the provider (16 Points) at the time of arrival. The assistant arrived shortly after to help with the care. There were a total of 13 children enrolled in the program. There were five children's records reviewed. The records of the provider and one assistant/household member were reviewed. There were no medications being administered which is the policy of the provider. Both the provider and the assistant were interviewed. The exceptions to compliance were noted on the violation notice and the risk ratings for the violation were noted on the supplemental page. Some items reviewed and observed were: nap time, free play, hand washing procedures, diaper changing procedures, afternoon snack, outdoor play, emergency evacuation, shelter-in-place and lock down drills, required posted information, daily attendance record, warm water temperature, refrigerator and freezer temperatures, first aid kit and emergency supplies..

Please contact your licensing inspector, Diann Reed, if you have questions concerning this inspection, the licensing standards, and/or if I may be of assistance to you (540) 280-0742.

Standard #: 22VAC40-111-920
Description: Based on observation and discussion with the provider, there was not a weekly menu posted for the parents to see what meals and snacks the provider was serving for the current week.

1. There was not a posted menu of the food being served for the week of October 28 - November 1, 2019.
2. The provider confirmed that she was posting the daily menu but not posting menus for an entire week.

Plan of Correction: The provider will ensure that an updated weekly menu is posted for the parents.

Standard #: 22VAC40-111-350-E
Description: Based on measurements taken and verification from the assistant, the temperature of the hot water exceeded the upper limit of 120 degrees Fahrenheit.

1. The temperature of the hot water in the bathroom faucet used by the children measured to be 138.9 degrees Fahrenheit.
2. The assistant measured the hot water from the same faucet with a different thermometer and it registered to be approximately 138 degrees Fahrenheit.

Plan of Correction: The assistant turned down the hot water heater during the inspection. The provider will check the hot water temperature periodically to ensure it does not exceed 120 degrees.


A compliance history is in no way a rating for a facility.

The online compliance history includes only information after July 1, 2003. In addition, the online compliance history includes information regarding adverse actions that may be the subject of a pending appeal. An adverse action is not final until a provider has exhausted or waived all due process rights. For compliance history prior to July 1, 2003, or information regarding the status of pending adverse actions, please contact the Licensing Inspector listed in the facility's information. The Virginia Department of Social Services (VDSS) is not responsible for any errors in or omissions from the compliance history information.

Virginia Quality is a voluntary quality rating and improvement system for early care and education facilities serving children ages birth through pre-K. Eligible child care facilities must be fully licensed, licensed exempt and a VDSS subsidy vendor, or a voluntary registered day home and a VDSS subsidy vendor. Only programs enrolled in Virginia Quality will display a rating. Virginia Quality contact information for your region is available at the following link Regional Contacts.