Click Here for Additional Resources
Search for Child Day Care
|Return to Search Results | New Search |

Charlena Thompson
2423 Barre Street
Norfolk, VA 23504
(757) 625-0864

Current Inspector: Kimberly Sampson (757) 354-7307

Inspection Date: Jan. 21, 2020

Complaint Related: No

Areas Reviewed:
22VAC40-111 Administration
22VAC40-111 Personnel
22VAC40-111 Household Members
22VAC40-111 Physical Health of Caregivers and Household Members
22VAC40-111 Caregiver Training
22VAC40-111 Physical Environment and Equipment
22VAC40-111 Care of Children
22VAC40-111 Preventing the Spread of Disease
22VAC40-111 Emergencies
22VAC40-111 Nutrition
22VAC40-191 Background Checks for Child Welfare Agencies

An unannounced monitoring inspection was conducted from 10:30 am to 11:30 am. At the time of inspector's arrival there was 5 children aged 15 months-3 years, for a total of 12 points, in care with the provider and assistant provider. The records sample size consisted of 5 children's records and 2 provider / household member records. The children were observed engaging in creative play, and interacting with the provider. The provider stated that no medication is administered to children while in her care and there have been no injuries. Areas of noncompliance are detailed in the violation notice and were discussed with the provider during the exit meeting at the conclusion of this inspection.

Standard #: 22VAC40-111-780-B
Description: Based on record review and interview it was determined the provider did not review the children's records with the parents annually and obtain the parent's signed acknowledgement of the review.
1. The five children's records reviewed did not contain documentation of annual review and updates if applicable.
2. The provider confirmed that the five records reviewed needed annual updates.

Plan of Correction: Provider will have parents review records and document the review and or update at pick up.

Standard #: 22VAC40-111-60-B
Description: Based on record review and interview it was determined the provider did not ensure that the record for each enrolled child contained all of the required information.
1. The record for child #1(enrolled 5/10/17) and child #5(enrolled 5/1/17) did not contain the medical insurance policy number for the child.
2. The provider confirmed the record for child #1 and #5 did not contain medical insurance policy number.

Plan of Correction: Provider will request medical insurance policy numbers from parents at pick up.


A compliance history is in no way a rating for a facility.

The online compliance history includes only information after July 1, 2003. In addition, the online compliance history includes information regarding adverse actions that may be the subject of a pending appeal. An adverse action is not final until a provider has exhausted or waived all due process rights. For compliance history prior to July 1, 2003, or information regarding the status of pending adverse actions, please contact the Licensing Inspector listed in the facility's information. The Virginia Department of Social Services (VDSS) is not responsible for any errors in or omissions from the compliance history information.

Google Translate Logo

(deaf or hard-of-hearing):

(800) 828-1120, or 711