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Greenbrier KinderCare #1288
725 Greenbrier Parkway
Chesapeake, VA 23320
(757) 436-4672

Current Inspector: Adrianna Walden (757) 404-2487

Inspection Date: Aug. 4, 2015

Complaint Related: Yes

Areas Reviewed:
63.2 Child Abuse and Neglect

Technical Assistance:
Consultation was provided on Standard 550.M - Documentation of children's injuries.

An unannounced complaint inspection was conducted on 8/4/2015 in response to a complaint that was received in the licensing office on 7/23/2015. The complaint alleged a lack of adherence to regulations regarding supervision, diapering and injury documentation. Based on the information gathered, the complaint regarding diapering and supervision is not valid. The allegation regarding insufficient written documentation of children's injuries is found to be valid. Please complete the "plan of correction" for each violation cited on the violation notice and return it to me within 10 calendar days from today. You will need to specify how the deficient practice will be or has been corrected. Just writing the word "corrected" is not acceptable. Your plan of correction must contain: 1) steps to correct the noncompliance with the standard(s), 2) measures to prevent the noncompliance from occurring again; and 3) person(s) responsible for implementing each step and/or monitoring any preventive measure(s).

Standard #: 22VAC40-185-550-M
Complaint related: Yes
Description: Based on record review and interview, the center failed to maintain a written record of children's serious and minor injuries in which entries are made the day of occurrence. The record shall include the following: *Date and time when parents were notified; *Staff and parent signatures or two staff signatures; and *Documentation on how parent was notified. Evidence: 1. Center staff could not locate written documentation of an injury received by a child, while in attendance, on the morning of 7/31/2015. 2. Center staff could not locate written documentation of any injury received by a child, while in attendance, on the morning of 7/23/2015. 3. A sample of 17 injury reports reviewed for the months of July and August 2015 found the following documentation lacking: a) Two injury reports lacked a parent signature or second staff signature; b) Seven injury reports lacked documentation of the time when the parent was notified of the injury; c) Five injury reports lacked documentation of how the parent was notified of the injury.

Plan of Correction: Staff will be retrained on all aspects of incident reporting. All written incidents will be reviewed on a daily basis with follow-up of weekly filing. Training will be completed by September 4, 2015.


A compliance history is in no way a rating for a facility.

The online compliance history includes only information after July 1, 2003. In addition, the online compliance history includes information regarding adverse actions that may be the subject of a pending appeal. An adverse action is not final until a provider has exhausted or waived all due process rights. For compliance history prior to July 1, 2003, or information regarding the status of pending adverse actions, please contact the Licensing Inspector listed in the facility's information. The Virginia Department of Social Services (VDSS) is not responsible for any errors in or omissions from the compliance history information.

Virginia Quality is a voluntary quality rating and improvement system for early care and education facilities serving children ages birth through pre-K. Eligible child care facilities must be fully licensed, licensed exempt and a VDSS subsidy vendor, or a voluntary registered day home and a VDSS subsidy vendor. Only programs enrolled in Virginia Quality will display a rating. Virginia Quality contact information for your region is available at the following link Regional Contacts.