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Bright Horizons Children's Centers LLC - Henrico
7704 E. Parham Road
Richmond, VA 23294
(804) 217-9226

Current Inspector: Florence Martus (804) 389-0157

Inspection Date: Nov. 14, 2016

Complaint Related: No

Areas Reviewed:

An unannounced monitoring inspection was conducted on Monday, November 14, 2016, from approximately 2:00pm until 5:00pm. Some, but not all, licensing standards were inspected. The following classroom ratios were observed: Infant I = six infants with three staff Infant II = eight infants with two staff Toddler I = three children with one staff Toddler II = ten children with two staff Preschool II = seven children with one staff Pre-K = twelve children with two staff Children were awaking from nap when the licensing inspector arrived. Later, the children listened to stories, ate afternoon snack and used various manipulatives. Parent/Teacher conferences were scheduled for November 28 through December 2, 2016. Four children's records, two medications and three staff records were inspected. All required emergency items were present. A practice evacuation drill was conducted 10/22/16.

Standard #: 22VAC40-185-60-A
Description: Based on review of children's records, the center did not ensure each record contained all required information.
Out of four children's records inspected, Child #3's record did not contain the required emergency contact name, address and phone number.

Plan of Correction: Per Center: "Will have parent put emergency contact."

Standard #: 22VAC40-185-270-A
Description: Based on inspection of the facility, the center did not ensure all areas and equipment of the center were maintained in a clean, safe and operable condition. Evidence: The following items need repair: 1. The molding behind the bathroom toilet in the Preschool II classroom is missing. 2. Several ceiling tiles in the Preschool II classroom have water damage. 3. A restroom is missing a toilet paper holder.

Plan of Correction: Per Center: "Will contact the hospital to replace the tiles. Will replace the toilet paper holder and will contact our facilities department to replace the molding."

Standard #: 22VAC40-185-500-B
Description: Based on inspection of the facility, the center did not ensure soiled diapers were disposed in an appropriate container. Evidence: In the Preschool 1 classroom, soiled diapers were being disposed in an open trash can. Disposable diapers need to be disposed in a leakproof covered receptacle that is either foot-operated or used in such a manner that neither the staff member's hand not the soiled diaper touches an exterior surface of the storage system during disposal.

Plan of Correction: Per Center: "Will purchase a pail."


A compliance history is in no way a rating for a facility.

The online compliance history includes only information after July 1, 2003. In addition, the online compliance history includes information regarding adverse actions that may be the subject of a pending appeal. An adverse action is not final until a provider has exhausted or waived all due process rights. For compliance history prior to July 1, 2003, or information regarding the status of pending adverse actions, please contact the Licensing Inspector listed in the facility's information. The Virginia Department of Social Services (VDSS) is not responsible for any errors in or omissions from the compliance history information.

Virginia Quality is a voluntary quality rating and improvement system for early care and education facilities serving children ages birth through pre-K. Eligible child care facilities must be fully licensed, licensed exempt and a VDSS subsidy vendor, or a voluntary registered day home and a VDSS subsidy vendor. Only programs enrolled in Virginia Quality will display a rating. Virginia Quality contact information for your region is available at the following link Regional Contacts.