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Childtime - Memory Lane
10300 Memory Lane
Chesterfield, VA 23832
(804) 796-7990

Current Inspector: Jennifer Moore (540) 430-0384

Inspection Date: April 5, 2017 , April 10, 2017 and April 14, 2017

Complaint Related: No

Areas Reviewed:
22VAC40-185 ADMINISTRATION.
22VAC40-185 STAFFING AND SUPERVISION.
22VAC40-185 PROGRAMS.

Technical Assistance:
none

Comments:
The licensing inspector conducted an unannounced inspection on Wednesday, April 05, 2017, and Monday, April 10, 2017 in response to a self-reported incident that the Department received on March 29, 2017 regarding forbidden actions. The inspector was on site at the center on Wednesday, April 05, 2017 from 02:05pm to 3:17pm, and Monday, April 10, 2017 from 10:30am to 11:00am. Interviews with staff were completed, observations were made in the center, and documentation was reviewed. The investigation was completed on Friday, April 14, 2017. The preponderance of the evidence gathered during the investigation validates the self-reported incident of forbidden actions. Violations were cited. See the violation notice for more details. If you have any questions about this inspection, please contact the licensing inspector at (804) 662-9762. PROVIDER: Please complete the ?plan of correction? and ?date to be corrected? for each violation cited on the violation notice and return it to me within 5 business days from today, May 4, 2017. You will need to specify how the deficient practice will be or has been corrected. Just writing the word ?corrected? is not acceptable. Your plan of correction must contain: 1) steps to correct the noncompliance with the standard(s), 2) measures to prevent the noncompliance from occurring again; and 3) person(s) responsible for implementing each step and/or monitoring any preventative measures. Please do not use staff names; list staff by positions only.

Violations:
Standard #: 22VAC40-185-40-E
Description: Based on Staff and Child interviews on 04/05/2017, the center did not ensure that their activities are in compliance with the center's own policies and procedures. EVIDENCE: 1. The center's policy for "Positive Guidance and Redirection of Children" states that "hitting, shaking, biting, pinching, pulling, pushing, physical force or inflicting any other form of corporal punishment to hurt a child" and " mental or emotional cruelty such as humiliating, shaming, threatening, belittling, intimidating, forcing or frightening a child" is prohibited. 2.On 03/28/2017 at approximately 6:05 p.m. Staff #1 observed via the live feed monitor in the lobby the following actions: Staff #2 grab Child #1, who is three years old, under her arms and pull her across the carpet on her stomach; Staff #2 sit Child #1 down next to her and take her hands and roughly cross the child's legs, Staff #2 take Child #1's ponytail and pull it tightly. 3. Child #1 stated that Staff #2 "hit me right here and right there". She stated that "it hurt, it hurt alot", and " I cried alot when that hurted." 4. Staff #3 stated that when Child #1 was brought to her room by Staff #1, Child #1 was visibly upset and was not behaving in her normal manner.

Plan of Correction: On April 18, 2017 we conducted a staff meeting. During this meeting the Director went over our policy on positive behavioral guidance. The director and assistant director will prevent this non-compliance from occurring again by ensuring that all staff understand what positive behavior guidance is by role modeling and observing classrooms to ensure that all teachers are being compliant. The assistant director will do classroom observations and model positive behavior guidance and observe how the teachers are doing regarding positive behavioral guidance.

Standard #: 22VAC40-185-410-1
Description: Based on staff and child interviews on 04/05/2017, the center did not ensure that physical punishment such as striking a child and roughly handling a child were forbidden. EVIDENCE: 1. On 03/28/2017 at approximately 6:05 p.m. Staff #1 observed Staff #2 grab Child #1, who is three years old, under her arms and pull her across the carpet on her stomach. 2. Staff #1 then observed Staff #2 sit Child #1 down next to her and take her hands and roughly cross the child's legs. 3. Staff #1 observed Staff #2 take Child #1's ponytail and pull it tightly. 4. Staff #1 observed these actions on the live feed monitor in the front lobby of the center. 5. Child #1 stated that Staff #2 "hit me right here and right there". She stated that "it hurt, it hurt alot", and " I cried alot when that hurted." 6. Child #1 stated that Staff #2 had hit her before. 7. Staff#3 stated that when Child #1 was brought to her room by Staff #1, Child #1 was visibly upset and was not behaving in her normal manner. 8. Staff #3 observed red marks on Child #1's lower neck, side and back. Staff #3 showed marks to Staff #1. 9. Staff #3 stated that when she asked Child#1 what happened Child #1 stated Staff #2 "hit me because I was bad." Staff #3 stated that Child #1 then raised her hand and smacked her arm.

Plan of Correction: Staff #1 was taken out of the classroom and placed on Administrative Leave and terminated the following day. On April 18, 2017, during a scheduled staff meeting the director went over our policy regarding positive behavioral guidance and also our policy against physical punishment. To prevent this from occurring in the future the assistant director will be completing classroom observations. During observations we will be observing how our teacher?s handle behavior concerns with children. The director and assistant director will also continue doing random checks in the room during the day to ensure that this does not occur in the future.

Disclaimer:

A compliance history is in no way a rating for a facility.

The online compliance history includes only information after July 1, 2003. In addition, the online compliance history includes information regarding adverse actions that may be the subject of a pending appeal. An adverse action is not final until a provider has exhausted or waived all due process rights. For compliance history prior to July 1, 2003, or information regarding the status of pending adverse actions, please contact the Licensing Inspector listed in the facility's information. The Virginia Department of Social Services (VDSS) is not responsible for any errors in or omissions from the compliance history information.

Virginia Quality is a voluntary quality rating and improvement system for early care and education facilities serving children ages birth through pre-K. Eligible child care facilities must be fully licensed, licensed exempt and a VDSS subsidy vendor, or a voluntary registered day home and a VDSS subsidy vendor. Only programs enrolled in Virginia Quality will display a rating. Virginia Quality contact information for your region is available at the following link Regional Contacts.

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