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Gentle Touch Learning Center LLC
3621 Turnpike Road
Portsmouth, VA 23707
(757) 399-5437

Current Inspector: Emily Walsh (757) 404-2575

Inspection Date: Aug. 16, 2017

Complaint Related: No

Areas Reviewed:
22VAC40-185 ADMINISTRATION.
22VAC40-185 STAFF QUALIFICATIONS AND TRAINING.
22VAC40-185 PHYSICAL PLANT.
22VAC40-185 STAFFING AND SUPERVISION.
22VAC40-185 PROGRAMS.
22VAC40-185 SPECIAL CARE PROVISIONS AND EMERGENCIES.
22VAC40-185 SPECIAL SERVICES.
22VAC40-80 THE LICENSE.

Comments:
An unannounced, mandated monitoring inspection was conducted today. The inspector arrived at 11:00 AM and departed at 3:15 PM. Sixteen children were in care with two caregivers. A sample size of 5 staff records and 8 children's records were reviewed. It was reported that no medication is administered to children in care. Injury records were reviewed. Morning activities, outdoor play, lunch service and nap time were observed. An exit meeting was conducted with the program director prior to closure of the inspection. Please contact the inspector if there are any questions.

Violations:
Standard #: 22VAC40-185-140-A
Description: Based upon review of eight children's records and staff interview, the facility has not ensured that each child has a physical before attending or within one month after attendance. Evidence: 1. The record provided for child 8, whose record documented the first date of attendance as 12/12/2016, did not contain the results of a physical examination. 2. Staff 1 was unable to provide documentation of a physical examination for child 8.

Plan of Correction: The facility responded with the following: The parent will be given until next Friday to bring in the child's most recent physical.

Standard #: 22VAC40-185-60-A
Description: based upon review of eight children's records and staff interview, the facility has not ensured that each child's record contains all required information. Evidence: 1. The record provided for child 1 does not have documented the first date of attendance. 2. The record provided for child 6 does not include the father's home address, telephone number or place employed. The same record does not include the mother's place of employ or the person(s) having legal custody of the child. 3. The record provided for child 5 has only one designated person to be contacted in an emergency if a parent cannot be reached. 4. Staff 1 was unable to show documentation of the above in the children's records.

Plan of Correction: The facility responded with the following: All required information will be obtained. All children's records will be checked to ensure they are complete.

Standard #: 22VAC40-185-270-A
Description: Based upon observation, the facility has not ensured that areas and equipment of the center is maintained to be safe. Evidence: An area of the floor vinyl at the far end of the middle classroom and an area of the floor vinyl along the front classroom are no longer taped down securely. These are are potential tripping hazards.

Plan of Correction: The facility responded with the following: All areas of the vinyl flooring will be checked to ensure it is secured to the floor.

Standard #: 22VAC40-185-320-B
Description: Based upon observation, the facility has not ensured that each restroom area provided for children is equipped with soap, paper towels and soap. Evidence: 1. Upon arrival of the inspector at 11:00 AM, neither of the two bathrooms used by the children were equipped with toilet tissue. 2. At 11:40 AM, child 1 was sent to the bathroom. The bathroom was not equipped with toilet tissue and no staff asked whether the child needed toilet tiisue. 3. Immediately following the use of the bathroom by child 1, child 2 was sent to the bathroom. The bathroom was not equipped with toilet tissue, nor did staff ask if child 2 needed toilet tissue.

Plan of Correction: The facility responded with the following: Facility will obtain new toilet tissue holders to mount on the walls.

Standard #: 22VAC40-185-340-A
Description: Based upon observation, the facility has not ensured the care and protection of the children. Evidence: Children were observed standing on collapsible stools to reach the hand washing sinks when they were washing hands after using the bathrooms in preparation for outdoor play. Child 6, age 2 years, was observed trying to push a stool to where she could reach the sink. The stool was too far under the sink and child 6 stood on her tiptoes to reach the water. The stool collapsed and child 6 almost hit her chin on the sink. Staff 1 was corralling three children from the activity room into the bathroom hallway. Staff 2 was in classroom 1.

Plan of Correction: The facility responded with the following: A plan will be developed with staff to ensure adequate supervision to ensure the safety of the children. Staff will be re-trained regarding bathroom procedures.

Standard #: 22VAC40-185-340-F
Description: Based upon observation, the facility has not ensured that children under 10 years of age are always within actual sight and sound supervision of staff. Evidence: 1. At 12:00 PM, as the children were using the bathrooms, child 3 (age 2), child 4 (age 4) and child 5 (age 4) left the bathroom hallway and were playing in the activity room - out of sight and sound supervision of staff. Staff 1 was in the bathroom hallway, staff 2 was in classroom 1. The activity room exits via a panic square directly outside onto Turnpike Road. 2. At 12:05 PM, as the children were using the bathrooms, child 4 went around the corner from the bathroom hallway into classroom 2, out of sight and sound supervision of staff. He remained in classroom 2 for 5 minutes before staff 1 came from the bathroom hallway and reunited him with the children in the bathroom hallway.

Plan of Correction: The facility responded with the following: One class at a time will be taken to the bathroom. The back classroom door will be closed and staff will be stationed at the other end of the hallway. Staff will be re-trained regarding bathroom procedures.

Disclaimer:

A compliance history is in no way a rating for a facility.

The online compliance history includes only information after July 1, 2003. In addition, the online compliance history includes information regarding adverse actions that may be the subject of a pending appeal. An adverse action is not final until a provider has exhausted or waived all due process rights. For compliance history prior to July 1, 2003, or information regarding the status of pending adverse actions, please contact the Licensing Inspector listed in the facility's information. The Virginia Department of Social Services (VDSS) is not responsible for any errors in or omissions from the compliance history information.

Virginia Quality is a voluntary quality rating and improvement system for early care and education facilities serving children ages birth through pre-K. To find programs participating in Virginia Quality, click here.

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