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Five Star Academy Childcare
5916 Fort Avenue
Lynchburg, VA 24502
(434) 239-3413

Current Inspector: Kelly Campbell (540) 309-2494

Inspection Date: Aug. 15, 2017

Complaint Related: Yes

Areas Reviewed:

Today's visit was a complaint investigation due to an allegation of a forbidden action. The investigation took place on 8/15/17 with an additional agency present during the investigation. During the investigation four staff member's were interviewed and center documentation regarding a bump of unknown origin recognized by a staff member on a child's head. Based on the evidence the complaint was determined to be "not valid". Violations were issued for standards regarding reporting injuries. Please provide a plan of correction, date to be corrected, and signature no later than the close of business day on Monday, August 28th and e-mail the completed violation notice to Thank your for your time, please call me at (540)309-2051.

Standard #: 22VAC40-185-550-L
Complaint related: No
Description: Based on the inspector's investigation during a visit to the center regarding an allegation that child received an injury resulting in a noticeable bump on the head of, the center failed to notify the parent by the end of the day of any known minor injuries. Evidence: Based on interviews with staff members including the owner, Program Director, and staff involved with the care of child #1 the day of 8/1/17 and center documentation, a bump on the head was noticed by staff member #2 and reported at approximately 11:00am to the Program Director. According to attendance records the child entered care at 8:30am and the bump was not noticed by any staff members at that time. The children had reportedly finished playing outside when staff #2 noticed the bump. The parent was not notified by the end of the program day of any known injuries after a bump on the child's head was noticed by a staff member.

Plan of Correction: Five Star will ensure staff provide the proper documentation of any injury and to ensure that they are observing the children when they enter care.


A compliance history is in no way a rating for a facility.

The online compliance history includes only information after July 1, 2003. In addition, the online compliance history includes information regarding adverse actions that may be the subject of a pending appeal. An adverse action is not final until a provider has exhausted or waived all due process rights. For compliance history prior to July 1, 2003, or information regarding the status of pending adverse actions, please contact the Licensing Inspector listed in the facility's information. The Virginia Department of Social Services (VDSS) is not responsible for any errors in or omissions from the compliance history information.

Virginia Quality is a voluntary quality rating and improvement system for early care and education facilities serving children ages birth through pre-K. To find programs participating in Virginia Quality, click here.

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