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Happy Hearts Child Care Center, LLC
711 Orby Cantrell Hwy
Big stone gap, VA 24219
(276) 523-4221

Current Inspector: Sara Tallman (276) 608-3749

Inspection Date: Nov. 29, 2017

Complaint Related: No

Areas Reviewed:
22VAC40-185 ADMINISTRATION.
22VAC40-185 STAFF QUALIFICATIONS AND TRAINING.
22VAC40-185 PHYSICAL PLANT.
22VAC40-185 STAFFING AND SUPERVISION.
22VAC40-185 PROGRAMS.
22VAC40-185 SPECIAL CARE PROVISIONS AND EMERGENCIES.
22VAC40-185 SPECIAL SERVICES.
22VAC40-80 THE LICENSE.
63.2 Facilities and Programs..
22VAC40-191 Background Checks (22VAC40-191)

Comments:
The licensing inspector conducted an unannounced monitoring inspection from 10:00am - 1:30pm. There were 17 children in care: one infant and three toddlers with one staff, seven 2 year olds with two staff and six preschoolers with two staff. One additional staff was also present. The children were observed at free play, working puzzles and during naps. Five staff's records and five children's records were reviewed. Areas of non-compliance are identified on the violation notice. If you have any questions, please contact your licensing inspector at (276) 608-3758. Thank you for your cooperation.

Violations:
Standard #: 22VAC40-185-130-A
Description: Based on record reviews, the center failed to obtain immunization documentation before child's first date of care. Evidence: 1. The inspector reviewed five children's records. One of five records reviewed (child record #1) did not contain documentation of immunizations.

Plan of Correction: The director will ask the child's parent to provide a copy of the child's immunization for the child's record.

Standard #: 22VAC40-191-40-D-1-C
Description: Based on record reviews, the center failed to obtain a repeat background check. Evidence: 1. The inspector reviewed five staff's records. One of five records reviewed (staff #5) contained a criminal history record check that was more than three years old. The check was dated 11/03/2014.

Plan of Correction: The director will complete and submit a request for a new criminal history record request today for staff #5. A copy of the request will be emailed to the licensing office.

Disclaimer:

A compliance history is in no way a rating for a facility.

The online compliance history includes only information after July 1, 2003. In addition, the online compliance history includes information regarding adverse actions that may be the subject of a pending appeal. An adverse action is not final until a provider has exhausted or waived all due process rights. For compliance history prior to July 1, 2003, or information regarding the status of pending adverse actions, please contact the Licensing Inspector listed in the facility's information. The Virginia Department of Social Services (VDSS) is not responsible for any errors in or omissions from the compliance history information.

Virginia Quality is a voluntary quality rating and improvement system for early care and education facilities serving children ages birth through pre-K. To find programs participating in Virginia Quality, click here.

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