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Denbigh Community Center
15198 Warwick Boulevard
Newport news, VA 23608
(757) 926-1400

Current Inspector: Tiffany Harris (757) 403-3045

Inspection Date: Nov. 8, 2017 and Nov. 9, 2017

Complaint Related: No

Areas Reviewed:
22VAC40-185 ADMINISTRATION.
22VAC40-185 STAFFING AND SUPERVISION.

Comments:
An unannounced inspection was conducted on November 8, 2017, November 9, 2017 and completed on December 21, 2017 in regards to a self reported incident regarding supervision. A joint investigation was conducted with the local department of social services. Areas of noncompliance are identified on the Violation Notice. Results of this inspection will be reviewed with the Licensing Administrator. Please contact the licensing inspector, Christine Mahan with any questions (757) 404-0568.

Violations:
Standard #: 22VAC40-185-40-E
Description: Based on information obtained during an inspection, it was determined the center did not ensure they followed their own policy regarding child supervision. Evidence: A review of the centers policy under the areas of "Policy for staff expectations" and "Guidelines for safety in youth programs staff" states "Perform regular head counts & safety checks throughout the program's hours of operation" and "Never leave a child alone or alone with another adult or counselor". The center staff did not follow the center's own policy of supervising children always. Child #1 was left alone and was not supervised by a center employee for 1 hour and 15 minutes on November 6, 2017.

Plan of Correction: Youth Programs will continue to enforce our written policies and hold staff accountable for following them. Policy is currently reviewed twice a year and will continue to be reviewed with all staff. Corrective action for staff #1 and #2 has been taken.

Standard #: 22VAC40-185-340-A
Description: Based on information obtained during an inspection on November 8, 2017 and November 9, 2017, it was determined that the licensee did not ensure that when they are supervising children they shall always ensure their care, protection and guidance. Evidence: 1. A review of a video recording made on November 6, 2017 confirmed a three year old child was left alone in the community center restroom on November 6, 2017, for one hour and 15 minutes (12:16 p.m. to 1:31 p.m.) 2. Child #1 was found in the restroom by a patron in the community center. The patron sought the assistance of a community center staff member. The community center staff member discovered the child standing in the restroom visibly upset at 1:31 p.m. Child #1 was immediately returned to their classroom by the community center staff. 3. The child care center staff (Staff #1 and Staff#2) was unaware that the child was left in the restroom. 4. Staff #1 and Staff #2 confirmed through interview that they were unaware that the child was missing. 5. The community center restroom is utilized by all patrons of the community center who may use meeting rooms, gymnasium, and exercise room. Child care center staff were not able to ensure the child?s safety during the period when the child was not supervised.

Plan of Correction: Continual on-site training will be conducted with all center staff to ensure proper procedure of supervising children is being followed during bathroom breaks to include face counts of participants, pre and post bathroom checks and staff communication.

Standard #: 22VAC40-185-340-F
Description: Based on information obtained during the inspection, it was determined that the licensee did not ensure that children under 10 years of age shall always be within actual sight and sound supervision of staff, except that staff need only be able to hear a child who is using the restroom. Evidence: During the inspection conducted on November 8, 2017 and November 9, 2017, a review of the video recording and interviews with multiple center indicated that Child #1 (three years old) was not within actual sight and sound supervision of a staff member on November 6, 2017 for one hour and 15 minutes when the child was discovered by a community center staff in the restroom.

Plan of Correction: Continual on-site training will be conducted with all center staff to ensure proper procedure of keeping children in sight and sound or being able to hear a child who is using the restroom is being followed during bathroom breaks to include face counts or participants, pre and post bathroom checks and staff communication.

Disclaimer:

A compliance history is in no way a rating for a facility.

The online compliance history includes only information after July 1, 2003. In addition, the online compliance history includes information regarding adverse actions that may be the subject of a pending appeal. An adverse action is not final until a provider has exhausted or waived all due process rights. For compliance history prior to July 1, 2003, or information regarding the status of pending adverse actions, please contact the Licensing Inspector listed in the facility's information. The Virginia Department of Social Services (VDSS) is not responsible for any errors in or omissions from the compliance history information.

Virginia Quality is a voluntary quality rating and improvement system for early care and education facilities serving children ages birth through pre-K. Eligible child care facilities must be fully licensed, licensed exempt and a VDSS subsidy vendor, or a voluntary registered day home and a VDSS subsidy vendor. Only programs enrolled in Virginia Quality will display a rating. Virginia Quality contact information for your region is available at the following link Regional Contacts.

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