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Creative Kids
1631 Blue Hills Drive
Roanoke, VA 24012
(540) 344-0370

Current Inspector: Julia Kimbrough (276) 608-4267

Inspection Date: Feb. 22, 2018

Complaint Related: No

Areas Reviewed:
22VAC40-191 Background Checks (22VAC40-191)

The licensing inspector conducted an unannounced non-mandated inspection on 2/22/18 in response to a facility self-report of an allegation of forbidden action. The self-report was received in the licensing office on 2/15/18. Interviews were conducted with staff, video footage of the incident was viewed, and the child's parent was interviewed. Violations were cited during the inspection and were related to the self-reported incident. Thank you for your time, please call me at 309-2051 if you have any questions

Standard #: 22VAC40-185-410-1
Description: Based on the inspector's review of video footage for two classroom cameras and staff interviews, the center failed to ensure a forbidden action did not not occur when a child was being moved from one classroom to another. Evidence: The inspector viewed video footage from two cameras in two separate classrooms. Camera #1 shows staff member #1 pick up child #1 by the top portion of the child's arm, pulling the child up off the floor in a manner where the child's feet do not touch the ground. The child is thirteen months of age according to the child's record. Camera #2 in a classroom that adjoins the first classroom via a laundry room shows staff #1 with child #1being carried and the staff member lays the child on bare floor on her back. The child is observed hitting the back of her head due to the rough placement of the child on the floor. There is no audio for the video footage. Roughly handling a child is prohibited by this standard. During a staff interview, a staff member stated this child was capable of walking over to the classroom on her own if given the direction and guidance to do so.

Plan of Correction: The staff member was terminated upon the managements review of the video footage. There was a staff meeting on 2/19/18 to discuss the center's policy on the handling of children and a zero tolerance policy regarding roughly handling children.

Standard #: 63.2-1720.1-B-3
Description: Based on the inspector's review of a staff member's record, the center failed to request the search of the central registry or equivalent for another state when the staff member has disclosed on a signed sworn statement they have resided in another state within the preceding five years. Evidence: The record for staff member #1 has a documented start date of 2/13/17 and a signed sworn statement dated 8/16/17 indicating the staff member has resided outside of Virginia in the preceding five years and the state is indicated on the Sworn Statement. There is no evidence of a request or results/response for the search of the central registry or equivalent for the state in which the staff member reports to have resided.

Plan of Correction: The staff member is no longer employed by the center. The center currently has a third party auditor for staff record reviews. All future staff will have requests for out of state search of the central registry or equivalent for the state in which the staff member reports to have resided.


A compliance history is in no way a rating for a facility.

The online compliance history includes only information after July 1, 2003. In addition, the online compliance history includes information regarding adverse actions that may be the subject of a pending appeal. An adverse action is not final until a provider has exhausted or waived all due process rights. For compliance history prior to July 1, 2003, or information regarding the status of pending adverse actions, please contact the Licensing Inspector listed in the facility's information. The Virginia Department of Social Services (VDSS) is not responsible for any errors in or omissions from the compliance history information.

Virginia Quality is a voluntary quality rating and improvement system for early care and education facilities serving children ages birth through pre-K. Eligible child care facilities must be fully licensed, licensed exempt and a VDSS subsidy vendor, or a voluntary registered day home and a VDSS subsidy vendor. Only programs enrolled in Virginia Quality will display a rating. Virginia Quality contact information for your region is available at the following link Regional Contacts.