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Bright Horizons at Crystal City
2451 Crystal Drive
Suite 100
Arlington, VA 22202
(703) 416-0767

Current Inspector: Ann Dramstad (703) 314-0860

Inspection Date: April 23, 2018

Complaint Related: No

Areas Reviewed:
63.2 Licensure and Registration Procedures

Technical Assistance:
Discussed with Director: staff moving children to maintain ratios while administrative staff are available.

An unannounced monitoring inspection was begun in response to a self reported incident at the facility. The investigation was conducted jointly with local authorities. Based upon a review of available documentation and multiple staff statements, the preponderance of evidence supports a violation. Other violations cited were discovered during the course of the investigation. If you have any questions regarding this investigation, please contact me at 703-479-4678 or at

Standard #: 22VAC40-185-40-E
Description: Based upon multiple staff statements, staff ailed to follow the center policy of conducting a name to face check whenever you cross a threshold. Evidence: Staff failed to conduct a name to face check as infants were placed in the buggy outside of the classroom. One infant was left in the classroom, asleep in a crib as a result of failing to conduct the check.

Plan of Correction: Staff will be retrained on center policy for Transition Tracking procedures which includes a face-to-name check. Licensing compliance manager will remain in place to double check face-to name checks when children leave a classroom.

Standard #: 22VAC40-185-340-F
Description: Based upon multiple staff statements, one infant was not kept within actual sight and sound supervision. Evidence: Child #1 (age 9 months) was not kept in actual sight and sound supervision when staff were taking the children from the infant room to the playground. The child had been placed in a crib, as staff were preparing to exit the room for the playground. The other infants in the room were placed in a buggy, in the hallway of the facility. Child #1 was left sleeping in the room as the group went down the hall to exit the building. An Administrator performing a second name to face check discovered the child was not with the group. Staff B returned to the room to retrieve the child from the crib.

Plan of Correction: Staff will be retrained on center policy for Transition Tracking procedures which includes a face-to-name check and prevents children from being without sight and sound supervision. Staff will also complete Supervision Training again. Licensing compliance manager will remain in place to double check face-to-name checks when children leave a classroom.

Standard #: 22VAC40-185-440-B
Description: Based upon staff interviews, a child was placed in a crib specifically assigned to another child. Evidence: Child #1 was placed into Child #2's crib when she was "tired and fussy" as the room was preparing to go outside to the playground. Staff stated the crib was closer to the front of the room, nearest the door.

Plan of Correction: Staff will be retrained on both Healthy Infant Environments and Safe Sleep Practices.

Standard #: 63.2-1720.1-B-3
Description: Based upon a review of records, one staff record does not contain documentation of an out of state child abuse registry search for someone residing outside of the state in the past 5 years. Evidence: Staff A resided in Maryland within the past 5 years. There is no documentation of an out of state search having been submitted.

Plan of Correction: In addition to the NJ and VA checks already completed for Staff A, a Maryland child abuse registry search will be completed and sent immediately. Old Sworn Disclosure statements will be reviewed for any missed states of residency for all staff members.


A compliance history is in no way a rating for a facility.

The online compliance history includes only information after July 1, 2003. In addition, the online compliance history includes information regarding adverse actions that may be the subject of a pending appeal. An adverse action is not final until a provider has exhausted or waived all due process rights. For compliance history prior to July 1, 2003, or information regarding the status of pending adverse actions, please contact the Licensing Inspector listed in the facility's information. The Virginia Department of Social Services (VDSS) is not responsible for any errors in or omissions from the compliance history information.

Virginia Quality is a voluntary quality rating and improvement system for early care and education facilities serving children ages birth through pre-K. Eligible child care facilities must be fully licensed, licensed exempt and a VDSS subsidy vendor, or a voluntary registered day home and a VDSS subsidy vendor. Only programs enrolled in Virginia Quality will display a rating. Virginia Quality contact information for your region is available at the following link Regional Contacts.