VIRGINIA DEPARTMENT OF SOCIAL SERVICES

Young Men's Christian Association of Greater Richmond-P. Henry
217 Ashcake Road
Ashland, VA 23220
(804) 474-4405

Current Inspector: Heather Dapper (804) 625-2304

Inspection Date: July 8, 2019

Complaint Related: Yes

Areas Reviewed:

22VAC40-185 ADMINISTRATION. 22VAC40-185 STAFF QUALIFICATIONS AND TRAINING. 22VAC40-185 STAFFING AND SUPERVISION. 22VAC40-185 PROGRAMS. 63.2 Facilities & Programs.

Technical Assistance:

N/A

Comments:

An unannounced complaint inspection was conducted on 7/8/2019, in response to a complaint that was received by the licensing office on 06/19/2019. The inspector was on site from approximately 9:30 AM to 10:50 AM. Interviews were conducted with staff and members of the administrative team relating to allegations concerning supervision of children. The director and another member of management were available for the inspection and were present at the exit interview at which time inspection findings were reviewed and an Acknowledgement of Inspection form was signed and left with the licensee. The preponderance of the evidence gathered during the investigation supports the allegation; therefore, the complaint is determined to be valid. See the violation notice for more details. Please complete the ?plan of correction? and ?date to be corrected? for each violation listed on the violation notice and return it to me within 5 business days from receipt. Your plan of correction should contain: 1) steps to correct the noncompliance with the standard(s); 2) measures to prevent the noncompliance from occurring again; and 3) person(s) responsible for implementing each step and/or monitoring any preventative measures. Please do not use staff names; list staff by positions only. If you have any questions regarding this inspection, please contact the licensing inspector, Heather Dapper, at (804) 662-7014.

Violations:

Standard #:	22VAC40-185-40-E
Complaint related:	Yes
Description:	Based on interviews and review of center documentation, the licensee did not ensure compliance with the center?s own policies and procedures required by these standards. Evidence: 1. The facility?s transportation procedures states ?Counselors should stand by door and check kids off on roll as they board the bus with their buddy. Head Counselor/Field Trip Leader should quiet bus and call roll by name from the master roll sheet to ensure everyone is on the bus that should be on the bus. All counselors should count and agree on the total bus head count before the bus leaves the parking lot. Report bus count to director.? 2. On 6/17/2019, Child #1 was not transported to parent pick up location. Child #1 was checked off on the roll/bus roster when the child had not boarded the bus. 3. Staff #3 was unaware that child #1 had not boarded the bus until after the child?s parent arrived at the pick up location and the child was missing.
Plan of Correction:	Not available online. Contact Inspector for more information.
Standard #:	22VAC40-185-340-A
Complaint related:	Yes
Description:	Based on staff interviews and review of documentation, staff did not ensure the care, protection, and guidance of one child in care Evidence: 1. Child #1 ,age 8 and enrolled on 6/17/19, was not transported by center staff to the parent pick up location on 6/17/19. 2. Staff #3 called children to board bus for departure. Staff #3 was unaware that child #1 had not boarded the bus until after the child?s parent arrived at the pick up location and the child was not present. 3. Child #1 had stayed with Staff #4 instead of getting on the bus to go to the central parent drop off pick up location. Staff #4 stated, ?I did not realize anything was wrong until next day.? 4. Staff #2 reported, ?At opening, not everyone was in the database due to some last minute registrations and we were working with multiple rosters.?
Plan of Correction:	Not available online. Contact Inspector for more information.