Child Support Bulletin
Division of Child Support Enforcement (DCSE) offices have adjusted from in-office customer service to digital customer service, and all normal operations continue.
| Local Offices | |||
|---|---|---|---|
| Office | Closed Until | Closure Type | Details |
| Gloucester Department of Social Services | 03/29/2023 | Outage |
Gloucester DSS is currently experiencing a telephone outage. They will be using an alternative phone number for their front desk. (804) 508-8201.
|
| Orange County Department of Social Services | 03/29/2023 | Outage |
The Orange County Department of Social Services is currently in the process of upgrading their phone system. At this time, external phone lines are receiving calls in a limited capacity and callers may receive a busy signal. We are working with our vendors to resolve the issue as soon as possible.
For those who need to reach the Orange County Department of Social Services, you can visit in person Monday through Friday 8 a.m. to 5 p.m. or get in contact through their general email at orangecountydss@dss.virginia.gov
Concerns regarding child abuse and neglect can be reported to the Virginia Department of Social Services Child Protective Hotline, 24/7 by calling toll free: 800-552-7096. Concerns regarding possible abuse and neglect of elder or disabled adults can be reported to the Virginia Department of Social Services Adult Protective Services Hotline, 24/7 by calling toll free: 888-832-3858. In the event of an emergency, dial 911.
For additional resources visit the Virginia Department of Social Services page at https://www.dss.virginia.gov/. Thank you for your patience as we work through this issue.
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