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Office Closures, Delays and Outage Information

 Local Offices
Office Closed Until Closure Type Details
Dickenson County Department of Social Services 06/15/2022 Closed

Details

Due to COVID-19, The Dickenson County Department of Social Services is closed to the public from 07/30/2020 through a date to be determined. CITIZENS WILL STILL BE TO ACCESS ALL SERVICES WHICH ARE NORMALLY PROVIDED BY THIS DEPARTMENT. However, in an effort to protect the health of our employees and the residents of this county, agency operations will be altered. To report a CPS or APS issue between normal business hours (8:00 a.m. to 4:30 p.m.), please call CPS -276-926- 1661. To report suspected Adult Abuse or Neglect between normal business hours (8:00 a.m. to 4:30 p.m.), please call CPS -276-926- 1661. For any concerns after normal business hours (4:30 p.m. to 8:00 a.m.), please contact the hotlines: for CPS is 1-800-52-7096 and for APS is 1-888-832-3858. You may apply for benefits online at HTTPS://COMMONHELP.VIRGINIA.GOV or by phone at1-855 635-4370. To apply for Medical Assistance only, please call 1-855-242-8282 (TDD: 1-888-221-1590). COMMONHELP is a web-based system which allows all Virginia citizens 24/7 access to apply for: SNAP; TANF; MEDICAL ASSISTANCE; ENERGY ASSISTANCE (FUEL, COOLING, AND CRISIS); CHILD CARE SERVICES. Applications will be available in our lobby at 120 Clover Street (near the Rite Aid) through 3/31/2020. Beginning 4/1/2020, our offices will be open at our new location, 1280 Browning Hollow (previously Longs Fork Elementary School). You may use the agency drop box (located in the lobby both locations) to submit paperwork during normal business hours. You will be contacted by phone for further instructions so please make sure you list a working number. Should you need a replacement EBT card, you may call our office at 276-926-1661(8:00 a.m. and 4:30 p.m) or you may call 1-866-281-2448. EBT cards will be mailed the same day they are issued. We appreciate your patience as we all attempt to navigate through this unprecedented event.
Galax City Department of Social Services 05/25/2022 Closed

Details

The Galax City DSS office will be closed today (5-23-2022) due to a COVID-19 outbreak among staff. The office is being deep-cleaned and will re-open on Wednesday, 5-25-2022.
Williamsburg Human Services 05/23/2022 Closed

Details

Williamsburg DHS (WDHS) will be closed Friday May 20th for a City wide in-service day. This will not interrupt local department APS/CPS hotline operations. WDHS will reopen at 8:00 am Monday May 23rd.
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