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VDSS Bulletins and Closures
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Office Closures, Delays and Outage Information

 Local Offices
Office Closed Until Closure Type Details
Accomack Department of Social Services 06/21/2021 Closed

Details

In recognition of the Juneteenth Holiday, the Local Department of Social Services is closed on Friday, June 18, 2021. It will reopen during normal business hours on Monday June 21, 2021.
Brunswick County Department of Social Services 06/21/2021 Closed

Details

In recognition of the Juneteenth Holiday, the Local Department of Social Services is closed on Friday, June 18, 2021. It will reopen during normal business hours on Monday June 21, 2021.
Buchanan County Department of Social Services 06/28/2021 Closed

Details

The Buchanan County Department of Social Services is closed to the public from 12:00 Noon March 18, 2020 through a date to be determined later.To report a CPS or APS issue during working hours please call CPS at 276-935-8106 and APS at 276-935-8106. For after-hours concerns please contact the hotlines: for CPS call 1-800-552-7096 and for APS call 1-888-832-3858. You may apply for benefits online at HTTPS://COMMONHELP.VIRGINIA.GOV, by phone 1-855 635-4370, or for Medical Assistance only at 1-855-242-8282 (TDD: 1-888-221-1590), you may also use the agency drop box to submit paperwork. Should you need a replacement EBT card, you may call 1-866-281-2448. You can also reach your benefit worker at 276-935-8106.
Carroll County Department of Social Services 06/28/2021 Closed

Details

The Carroll County Department of Social Services is closed to the public from March 20, 2020 through a date to be determined. To report a CPS or APS issue during working hours please call, CPS 276-730-3130 or APS 276-730-3130. For after-hours concerns please contact the hotlines: for CPS is 1-800-552-7096 and for APS is 1-888-832-3858. You may apply for benefits online at https://commonhelp.virginia.gov, by phone 1-855-635-4370, or for Medical Assistance only at 1-855-242-8282 (TDD: 1-888-221-1590), you may also use the agency drop box to submit paperwork. Should you need a replacement EBT card, you may call 1-866-281-2448. You can also reach your benefit worker at 276-730 3130.
Dickenson County Department of Social Services 06/28/2021 Closed

Details

Due to COVID-19, The Dickenson County Department of Social Services is closed to the public from 07/30/2020 through a date to be determined. CITIZENS WILL STILL BE TO ACCESS ALL SERVICES WHICH ARE NORMALLY PROVIDED BY THIS DEPARTMENT. However, in an effort to protect the health of our employees and the residents of this county, agency operations will be altered. To report a CPS or APS issue between normal business hours (8:00 a.m. to 4:30 p.m.), please call CPS -276-926- 1661. To report suspected Adult Abuse or Neglect between normal business hours (8:00 a.m. to 4:30 p.m.), please call CPS -276-926- 1661. For any concerns after normal business hours (4:30 p.m. to 8:00 a.m.), please contact the hotlines: for CPS is 1-800-52-7096 and for APS is 1-888-832-3858. You may apply for benefits online at HTTPS://COMMONHELP.VIRGINIA.GOV or by phone at1-855 635-4370. To apply for Medical Assistance only, please call 1-855-242-8282 (TDD: 1-888-221-1590). COMMONHELP is a web-based system which allows all Virginia citizens 24/7 access to apply for: SNAP; TANF; MEDICAL ASSISTANCE; ENERGY ASSISTANCE (FUEL, COOLING, AND CRISIS); CHILD CARE SERVICES. Applications will be available in our lobby at 120 Clover Street (near the Rite Aid) through 3/31/2020. Beginning 4/1/2020, our offices will be open at our new location, 1280 Browning Hollow (previously Longs Fork Elementary School). You may use the agency drop box (located in the lobby – both locations) to submit paperwork during normal business hours. You will be contacted by phone for further instructions so please make sure you list a working number. Should you need a replacement EBT card, you may call our office at 276-926-1661(8:00 a.m. and 4:30 p.m) or you may call 1-866-281-2448. EBT cards will be mailed the same day they are issued. We appreciate your patience as we all attempt to navigate through this unprecedented event.
Dinwiddie Department of Social Services 06/21/2021 Closed

Details

In recognition of the Juneteenth Holiday, the Local Department of Social Services is closed on Friday, June 18, 2021. It will reopen during normal business hours on Monday June 21, 2021.
Fauquier County Department of Social Services 07/01/2021 Closed

Details

Fauquier DSS is open to the public by appointment only. Citizens may reach staff by contacting their worker via email or phone. Citizens may use the after-hours agency drop box to leave paperwork or applications. Citizens may apply for Benefit Programs by calling toll free 855-635-4370 or by computer at www.commonhelp.virginia.gov. To report a CPS , APS, or DV issue during working hours please call 540-422-8400. For after-hours concerns please contact the hotlines: for CPS call 1-800-552-7096, for APS call 1-888-832-3858 and DV call 1-800-838-3858.
Franklin City Department of Social Services 06/21/2021 Closed

Details

In recognition of the Juneteenth Holiday, the Local Department of Social Services is closed on Friday, June 18, 2021. It will reopen during normal business hours on Monday June 21, 2021.
Greensville/Emporia Department of Social Services 06/21/2021 Closed

Details

In recognition of the Juneteenth Holiday, the Local Department of Social Services is closed on Friday, June 18, 2021. It will reopen during normal business hours on Monday June 21, 2021.
Hampton Department of Social Services 06/21/2021 Closed

Details

In recognition of the Juneteenth Holiday, the Local Department of Social Services is closed on Friday, June 18, 2021. It will reopen during normal business hours on Monday June 21, 2021.
Isle of Wight Department of Social Services 07/01/2021 Other

Details

As of May 17, 2021, Isle of Wight DSS is open to the public under modified conditions. Those seeking assistance in person will be required to complete a short health assessment and must wear a mask to be served. Citizens are asked to connect with us through phone, email and virtually to the greatest extent possible. Individuals dropping off paperwork or applications can do so at the drop box outside the Isle of Wight DSS building. A full staff is working to meet the needs of the citizens M-F from 8:30 AM to 5:00 PM. To report a CPS or APS issue during working hours please call (757) 365-3688. After hours concerns please contact the hotlines: for CPS is 1-800-552-7096 and for APS is 1-888-832-3858. Citizens may use the after-hours agency drop box to leave paperwork or applications. To apply for benefits, you may call toll free 855-635-4370, or access the online application at www.commonhelp.virginia.gov.
James City County Department of Social Services 06/21/2021 Closed

Details

In recognition of the Juneteenth Holiday, the Local Department of Social Services is closed on Friday, June 18, 2021. It will reopen during normal business hours on Monday June 21, 2021.
Mathews Department of Social Services 06/21/2021 Closed

Details

In recognition of the Juneteenth Holiday, the Local Department of Social Services is closed on Friday, June 18, 2021. It will reopen during normal business hours on Monday June 21, 2021.
Mathews Department of Social Services 07/07/2021 Other

Details

On May 3, 2021, Mathews County DSS office opened its lobby to the public. Direct contact visits will be by appointment only. COVID protocols will continue to be in place, including paper applications will not be accepted directly by hand. Citizens may drop paper applications and documentation in the drop box beside the front office window. Citizens may continue to reach staff by contacting their worker via email or phone. Citizens may also continue to apply for Benefit Programs by calling toll free 855-635-4370 or by computer at www.commonhelp.virginia.gov.
Newport News Department of Human Services 06/21/2021 Closed

Details

In recognition of the Juneteenth Holiday, the Local Department of Social Services is closed on Friday, June 18, 2021. It will reopen during normal business hours on Monday June 21, 2021.
Northampton County Department of Social Services 06/21/2021 Closed

Details

In recognition of the Juneteenth Holiday, the Local Department of Social Services is closed on Friday, June 18, 2021. It will reopen during normal business hours on Monday June 21, 2021.
Patrick County Department of Social Services 06/28/2021 Closed

Details

Patrick County DSS is closed to the public from March 19, 2020 until the Public Health threat is over which will be determined by the VA Commissioner of Health. To report a CPS or APS issue during working hours please call our main office number at 276-694-3328 and ask to speak to the service intake worker. For after-hours concerns please contact the hotlines: for CPS call 1-800-552-7096 and for APS call 1-800-832-3858. You may apply for benefits online at HTTPS://COMMONHELP.VIRGINIA.GOV or by phone 1-855-635-4370, or for Medical Assistance only at 1-855-242-8282 (TDD: 1-888-221-1590). You may also use the agency drop box to submit paperwork. Should you need a replacement EBT card, you may call 1-866-281-2448. You can also reach your benefit worker by calling their direct line or by calling the main officer number 276-694-3328.
Portsmouth Department of Social Services 06/21/2021 Closed

Details

In recognition of the Juneteenth Holiday, the Local Department of Social Services is closed on Friday, June 18, 2021. It will reopen during normal business hours on Monday June 21, 2021.
Radford City Department of Social Services 07/01/2021 Closed

Details

The Radford City Department of Social Services is closed to the public from March 23, 2020 through date to be determined later. To report a CPS or APS issue, for all hours, please contact the CPS/APS hotlines: for CPS call 1-800-552-7096 and for APS call 1-888-832-3858. You may apply for benefits online at HTTPS://COMMONHELP.VIRGINIA.GOV, by phone 1-855 635-4370, or for Medical Assistance only at 1-855-242-8282 (TDD: 1-888-221-1590), you may also use either of the agency’s two drop boxes (one located between the 1st & 2nd set of entry doors, or the other located in the front of the building) to submit paperwork. Should you need a replacement EBT card, you may call 1-866-281-2448. You can also reach your benefit worker via our main number at 540-731-3663.
Scott County Department of Social Services 06/28/2021 Closed

Details

The Scott County Department of Social Services will be closed to the public from July 16, 2020 through a date to be determined. To report a CPS or APS issue during working hours please call CPS/APS at 276-386-3631. For after-hours concerns please contact the hotlines: for CPS call 1-800-552-7096 and for APS call 1-888-832-3858. You may apply for benefits online at HTTPS://COMMONHELP.VIRGINIA.GOV, by phone 1-855 635-4370, or for Medical Assistance only at 1-855-242-8282 (TDD: 1-888-221-1590), you may also use the agency drop box to submit paperwork. Should you need a replacement EBT card, you may call 1-866-281-2448. You can also reach your benefit worker via our main number at 276-386-3631.
Southampton County Department of Social Services 06/21/2021 Closed

Details

In recognition of the Juneteenth Holiday, the Local Department of Social Services is closed on Friday, June 18, 2021. It will reopen during normal business hours on Monday June 21, 2021.
Suffolk Department of Social Services 06/21/2021 Closed

Details

In recognition of the Juneteenth Holiday, the Local Department of Social Services is closed on Friday, June 18, 2021. It will reopen during normal business hours on Monday June 21, 2021.
Surry Department of Social Services 06/21/2021 Closed

Details

In recognition of the Juneteenth Holiday, the Local Department of Social Services is closed on Friday, June 18, 2021. It will reopen during normal business hours on Monday June 21, 2021.
Sussex Department of Social Services 06/21/2021 Closed

Details

In recognition of the Juneteenth Holiday, the Local Department of Social Services is closed on Friday, June 18, 2021. It will reopen during normal business hours on Monday June 21, 2021.
Sussex Department of Social Services 07/01/2021 Other

Details

Beginning April 1, 2021, Sussex County DSS will reopen to the public with a modified business schedule. The building will be closed every Tuesday and Friday at 3pm for deep cleaning. Applications, renewals and verifications can be dropped off in the drop off mailbox located outside the building. For replacement EBT cards, call 866-281-2448 to have a card mailed to you. Citizens may apply for Benefit Programs by calling toll free 855-635-4370 or by computer at www.commonhelp.virginia.gov.
Virginia Beach Department of Human Services 06/21/2021 Closed

Details

In recognition of the Juneteenth Holiday, the Local Department of Social Services is closed on Friday, June 18, 2021. It will reopen during normal business hours on Monday June 21, 2021.
Virginia Beach Department of Human Services 06/30/2021 Other

Details

The Virginia Beach Department of Human Services will reopen on March 15 under modified conditions. Citizens are asked to connect with us virtually to the greatest extent possible. For full details, please visit www.VBgov.com/DHSReopen. Individuals dropping off paperwork or applications can do so at the dropbox outside our main building at 3432 Virginia Beach Blvd. Anyone applying for benefit programs (SNAP, TANF, Medicaid), can do so by phone at 855-635-4370, or online at CommonHelp.Virginia.gov. Anyone who needs a paper application can receive one by mail or from our local office on Virginia Beach Blvd. For local inquiries, please call the agency at 757-385-3200. EBT issuance will continue at our main building at 3432 Virginia Beach Blvd. and the Housing Resource Center, 104 N. Witchduck Road – please check with your case manager for which location to use.
Williamsburg Human Services 06/21/2021 Closed

Details

In recognition of the Juneteenth Holiday, the Local Department of Social Services is closed on Friday, June 18, 2021. It will reopen during normal business hours on Monday June 21, 2021.
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