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VDSS Bulletins and Closures
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Office Closures, Delays and Outage Information

 Local Offices
Office Closed Until Closure Type Details
Amelia Department of Social Services 01/01/2022 Closed

Details

Due to the high risk of COVID-19 transmission that Amelia County and neighboring areas are experiencing, the Amelia County Department of Social Services will be open by appointment only beginning Monday, August 9, 2021 until further notice. Face-coverings are required for all staff and visitors regardless of vaccination status. Staff are available to assist you. Please call 804-561-2681 for appointments or if you have questions.
Charles City Department of Social Services 01/01/2022 Other

Details

Effective Friday, October 1, 2021, and until further notice, the Charles City Department of Social Services will operate by appointment only and will no longer accept walk-ins. The agency will continue to operate under normal business hours (Monday through Friday 8:00 AM until 4:30 PM). It is highly encouraged that anyone needing assistance contact the agency by calling the main office number 804-652-1708 to schedule an appointment. Citizens may continue to use the drop boxes located outside the government building and inside by the agency office to leave paperwork or applications. Citizens may apply for Benefit Programs online at www.commonhelp.virginia.gov. Citizens can also apply for benefits by calling 1-855-635-4370 (Medicaid only) or 1-855-242-8282. Should citizens need a replacement EBT card, they may call 1-866-281-2448 or call the agency during regular business hours. All essential services including Adult Protective Services and Child Protective Services continue to be provided.
Franklin City Department of Social Services 11/01/2021 Other

Details

Beginning September 27, 2021, Franklin City DSS will be closed to the public at 4:30 pm. Citizens may leave applications and other paperwork in the agency drop box located near the front door. Also, citizens may apply for benefits online at https://commonhelp.virginia.gov or by phone at 1-855-635-4370.
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