Contact Us

Need help with child support or have questions? We’re here to help.
Choose how you would like to contact us.

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Call Us

Speak with someone who can help.                                                                                                                
1-800-468-8894
Monday – Friday
7 a.m. - 6 p.m.

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Contact Us Online

Send a message or manage your case online using MyChildSupport.                                                                                     
Go to MyChildSupport

If you don't have a MyChildSupport account, you can sign up today or email us at askdcse@dss.virginia.gov

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Visit a Local Office

Visit a DCSE office to speak with someone in person.                                                                                                                                  
Offices are open Monday – Friday, 8:30 a.m. – 4:30 p.m.

  • Walk-ins are welcome
  • Appointments are available

 

Find Your Local Office

Use the table below to find the child support office that serves your area.
You can search by city, county or office name to quickly find the information you need.

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Need assistance by phone? 

  • Child Support Customer Service Center: 1-800-468-8894 (Mon. – Fri., 8 a.m. – 5 p.m.) 
  • Virginia Family Violence and Sexual Assault Hotline: 1-800-838-8238 (24 hours/7 days a week) 
  • 988 Suicide & Crisis Lifeline: Call, text or chat 988 (24 hours/7 days a week)  

You are not alone. Help and hope are always here.