VIRGINIA DEPARTMENT OF SOCIAL SERVICES

Young Men's Christian Association of South Hampton Roads BM Will
1100 North Battlefield Blvd.
Suite A
Chesapeake, VA 23320
(757) 355-2559

Current Inspector: Trisha Brown (757) 404-2601

Inspection Date: March 22, 2021

Complaint Related: No

Areas Reviewed:

22VAC40-185 ADMINISTRATION. 22VAC40-185 STAFF QUALIFICATIONS AND TRAINING. 22VAC40-185 PHYSICAL PLANT. 22VAC40-185 STAFFING AND SUPERVISION. 22VAC40-185 PROGRAMS. 22VAC40-185 SPECIAL CARE PROVISIONS AND EMERGENCIES. 22VAC40-185 SPECIAL SERVICES. 22VAC40-80 THE LICENSE. 22VAC40-191 Background Checks (22VAC40-191)

Technical Assistance:

On March 22nd and April 15th the inspector discussed the important and urgent need for the center to have a working non-pay telephone during all hours of operation. The inspector has been unable to contact the center by phone using the phone provided on the renewal application or the phone number listed on the department website.

Comments:

This inspection was conducted by licensing staff using an alternate remote protocol, necessary due to a state of emergency health pandemic declared by the Governor of Virginia. A renewal inspection was initiated on March 22, 2021 and concluded on March 26, 2021. The program director was contacted by telephone to initiate the virtual, remote inspection. There were 28 children present with three staff. Children present ranged in age from five to eight years old. The inspector reviewed a list of items required to complete the inspection. The inspector reviewed three children?s and four staff records during the virtual, remote inspection to ensure documentation was complete. Information gathered during the inspection determined non-compliance(s) with applicable standards or law and violations were documented on the violation notice issued to the facility. The Licensing Inspector has reviewed with the provider COVID-19 Essential Guidance for Child Care programs.

Violations:

Standard #:	22VAC40-185-60-A
Description:	Based on record review the center failed to demonstrate that each child's record contains all required information. Evidence: The provided documentation for the record for child 1 did not contain documentation of parents first and last name, home address, place of work and work phone number, emergency contact information, documentation of allergies, chronic physical or special needs, documentation of first date of attendance or previous school attended.
Plan of Correction:	Not available online. Contact Inspector for more information.
Standard #:	22VAC40-185-70-A
Description:	Based on record review the center failed to demonstrate that each staff contained all required information. Evidence: 1 - The record for staff 2 did not contain documentation education and training the position of program leader. a. This staff has a documented date of hire as September, 27, 2017. 2 - The record for staff 3 did not contain documentation education and training the position of program leader. a. This staff has a documented date of hire as April 18, 2017. 3 - The record for staff 4 did not contain documentation of completing orientation training. a. This staff has a documented date of hire as September 11, 2018. 4 - The record for staff 5 did not contain documentation of completing orientation training. a. This staff has a documented date of hire as May 3, 2014.
Plan of Correction:	Not available online. Contact Inspector for more information.
Standard #:	22VAC40-185-270-F
Description:	Based on observation and interview the center failed to ensure that there is an in-service telephone. Evidence: 1 - On March 22, 2021 the LI was unable to reach any one at the center by telephone. a. The LI was given four different telephone numbers by the agency's "home office" and the public school front office. b. Once the Youth Development Director was reached he stated that the phone with the center number was not plugged in. c. There was no working phone at the center from approximately 1:50pm until 3:30pm when the Youth Development Director said he was plugging in the phone. 2. On April 15, 2021 the LI was unable to reach the center by telephone. a. While calling agency "home office", reviewing documented phone numbers on applications and speaking the with the director the LI was given four different numbers stated to be the center phone number. However three of the four numbers had outgoing messages stating that the voicemail had not been set up. One of the numbers went directly to voicemail. b. Staff 1 who was instructed to contact the LI did so by using a personal phone. c. When staff 1 was asked what the phone number was for the center she stated that she was not sure. After five minutes staff 1 provided a number that was the a public school number and not the center number. This phone would not be heard if the program was outside on the playground.
Plan of Correction:	Not available online. Contact Inspector for more information.
Standard #:	22VAC40-185-540-E
Description:	Based on observation and interview the center failed to ensure that there is one working, battery-operated radio in each building used by children. Evidence: When asked to demonstrate that there was a battery operated emergency radio available, the Youth Development Director stated that they did not have batteries for the radio.
Plan of Correction:	Not available online. Contact Inspector for more information.