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Starling International Child Care and Learning Complex
1784 Starling Drive
Henrico, VA 23229
(804) 346-2000

Current Inspector: Tara Barton (804) 381-8487

Inspection Date: Sept. 29, 2021

Complaint Related: Yes

Areas Reviewed:
22VAC40-185 STAFF QUALIFICATIONS AND TRAINING.
22VAC40-185 SPECIAL CARE PROVISIONS AND EMERGENCIES.
22VAC40-80 THE LICENSE.
22VAC40-80 THE LICENSING PROCESS.

Comments:
This inspection was conducted by licensing staff both on-site and using a remote protocol, including telephone contacts and interviews.

A complaint inspection was received by the department on September 29, 2021. An on-site complaint inspection was conducted on October 27, 2021. A complaint incident was received by the department regarding allegations in the areas of hand washing and toileting procedures. The inspector reviewed compliance in the areas and conducted interviews.

The evidence gathered during the investigation supported the allegation of non-compliance with standards or law and violations were issued.

Please complete the ?plan of correction? and ?date to be corrected? for each violation cited on the violation notice and return it to me within 5 business days from today. Please specify how the deficient practice will be or has been corrected. Your plan of correction should contain: 1) steps to correct the noncompliance with the standard(s), 2) measures to prevent the noncompliance from occurring again; and 3) person(s) responsible for implementing each step and/or monitoring any preventative measures. Please do not use staff names; list staff by positions only.

Violations:
Standard #: 22VAC40-185-500-A
Complaint related: Yes
Description: Based on staff and witness interviews on October 27, 2021, the center did not ensure that staff wash their hands with soap and running water before helping a child use the toilet or a diaper change.
Evidence: 1. Staff 1 stated she puts gloves on prior to changing a diaper and washes hands after the diaper change.
2. Staff 2 stated she puts gloves on prior to changing a diaper and washes hands after the diaper change.
3. An outside witness stated she puts gloves on prior to changing a diaper and then washes hands after the diaper change.

Plan of Correction: Not available online. Contact Inspector for more information.

Standard #: 22VAC40-185-500-B
Complaint related: Yes
Description: Based on interviews on October 27, 2021, the center did not ensure the diapering surface shall be cleaned and sanitized after each use.
Evidence: 1. Staff 1 stated the diapering table is sprayed with bleach water and then wiped after 10 seconds.
2. Staff 2 stated the diapering table is sprayed with bleach water and then wiped after 1 minute.
3. Staff 3 stated the diapering table is sprayed with bleach water and then wiped immediately.
4. An outside witness stated she used baby wipes to wipe the diapering table after a diaper change.

Plan of Correction: Not available online. Contact Inspector for more information.

Disclaimer:

A compliance history is in no way a rating for a facility.

The online compliance history includes only information after July 1, 2003. In addition, the online compliance history includes information regarding adverse actions that may be the subject of a pending appeal. An adverse action is not final until a provider has exhausted or waived all due process rights. For compliance history prior to July 1, 2003, or information regarding the status of pending adverse actions, please contact the Licensing Inspector listed in the facility's information. The Virginia Department of Social Services (VDSS) is not responsible for any errors in or omissions from the compliance history information.

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