VIRGINIA DEPARTMENT OF SOCIAL SERVICES

Starling International Child Care and Learning Complex
1784 Starling Drive
Henrico, VA 23229
(804) 346-2000

Current Inspector: Tara Barton (804) 381-8487

Inspection Date: Jan. 12, 2022

Complaint Related: No

Areas Reviewed:

8VAC20-780 ADMINISTRATION. 8VAC20-780 STAFF QUALIFICATIONS AND TRAINING. 8VAC20-780 Physical plant. 8VAC20-780 STAFFING AND SUPERVISION. 8VAC20-780 PROGRAMS. 8VAC20-780 Special care provisions and emergencies. 8VAC20-780 SPECIAL SERVICES. 8VAC20-820 THE LICENSE. 8VAC20-820 THE LICENSING PROCESS. 8VAC20-770 Background Checks (22VAC40-191) 22.1 Early Childhood Care and Education

Comments:

A renewal inspection was conducted on January 12, 2022 and concluded on January 14, 2022. The inspector was on-site on January 12, 2022 from 2:55pm-4pm There were 78 kids in care with 19 staff supervising. Review of documents was completed virtually on January 14, 2022. The inspector reviewed compliance in the areas of administration, physical plant, staffing and supervision, programming, medication, special care and emergencies and nutrition. A total of 4 child records, 4 staff records, and 1 owner record were reviewed. Information gathered during the inspection determined non-compliance with applicable standards or law and violations were documented on the violation notice issued to the program. Please complete the ?plan of correction? and ?date to be corrected? for each violation cited on the violation notice and return it to me within 5 business days from today. Please specify how the deficient practice will be or has been corrected. Your plan of correction should contain: 1) steps to correct the noncompliance with the standard(s), 2) measures to prevent the noncompliance from occurring again; and 3) person(s) responsible for implementing each step and/or monitoring any preventative measures. Please do not use staff names; list staff by positions only.

Violations:

Standard #:	22.1-289.035-B-2
Description:	Based on a review of staff records, the center did not ensure to obtain a fingerprint based national criminal record check prior to the first day of employment for each staff. Evidence: 1. The record of Staff #1, hired on 10/8/21, contained documentation of fingerprints dated 10/18/21. 2. The record of Staff #3, hired on 12/23/21, contained documentation of fingerprints dated 1/13/22.
Plan of Correction:	Not available online. Contact Inspector for more information.
Standard #:	8VAC20-770-60-B
Description:	Based on a review of staff records, the center did not ensure to obtain a sworn statement from each staff prior to employment. Evidence: The record of Staff #3 contained documentation of a sworn statement dated 1/3/22. Staff #3 completed orientation on 12/23/21.
Plan of Correction:	Not available online. Contact Inspector for more information.
Standard #:	8VAC20-770-60-C-2
Description:	Based on a review of staff records, the center did not ensure that each staff record reviewed contained a central registry finding within 30 days of employment. Evidence: 1. The record of Staff #1, hired on 10/8/21, contained documentation of a central registry finding dated 11/15/21. 2. The record of Staff #4 contained documentation of a central registry finding dated 12/7/21. Staff #4 completed orientation training on 10/20/21.
Plan of Correction:	Not available online. Contact Inspector for more information.
Standard #:	8VAC20-780-160-A
Description:	Based on a review of staff records, the center did not ensure that each staff submit documentation of a negative tuberculosis screening within the required timeframe. Evidence: 1. The record of Staff #2, hired on 9/14/21, contained documentation of a tuberculosis screening dated 12/12/21. 2. The record of Staff #3, hired on 12/23/21, did not contain documentation of a tuberculosis screening. 3. The record of Staff #4, hired on 10/20/21, contained documentation of a tuberculosis screening dated 1/19/21.
Plan of Correction:	Not available online. Contact Inspector for more information.
Standard #:	8VAC20-780-70
Description:	Based on a review of staff records, the center did not ensure that two or more references were checked before employment. Evidence: 1. The record of Staff #1, hired on 10/8/21, contained documentation of telephone references dated 10/14/21. The reference checks were not signed by the person making the call.
Plan of Correction:	All references are initialed by the caller before a staff member is hired.
Standard #:	8VAC20-780-270-A
Description:	Based on observation, the center did not ensure areas and equipment of the center, inside and outside, shall be maintained in a clean, safe and operable condition. Evidence: 1. The boy's bathroom contained chipped and peeling paint, exposing drywall, at a bracket where the stall attaches to the wall. The area is approximately 4x2 inches. 2. Paint chipping of the walls was observed in the Preschool and Two's rooms. 3. In one area by the sink in the preschool room, the soap dispenser was detached and falling from the wall exposing the drywall and chipped paint 4. There was a hole in the wall at the corner of an electrical outlet in the school age room. The hole exposed the drywall. 5. Administration acknowledged the chipped/peeling paint and exposed drywall.
Plan of Correction:	The wall surfaces have been filled, sanded, and freshly painted.
Standard #:	8VAC20-780-280-B
Description:	Based on observation and interview, the center did not ensure that hazardous substances such as cleaning materials were kept in a locked place using a safe locking method that prevents access by children. Evidence: 1. Glass cleaner with a label that stated "keep out of the reach of children and caution" was located in an unlocked cabinet in the preschool room. Administration acknowledged the door was not locked. 2. Bleach and water solution and cleansers were located in an unlocked cabinet in the toddler room.
Plan of Correction:	All sprays and cleaning materials are in locked cabinets.
Standard #:	8VAC20-780-290-A-3
Description:	Based on observation, the center did not ensure electrical outlets have protective covers that are of a size that cannot be swallowed by children. Evidence: 1. There were missing outlet covers in the two's room and in the lobby. 2. Administration acknowledged they were missing.
Plan of Correction:	Starling installed special "built-in" electric outlet covers years ago. "Portable" outlet covers are not necessary. However, to accommodate the regulation, the janitors and teachers have been instructed to also add the double protection or "portable outlet covers."
Standard #:	8VAC20-780-320-B
Description:	Based on observation and measurement, the center did not ensure to have sinks located near the toilets and that are supplied with running warm water that does not exceed 120?F. Evidence: The water temperature was measured using a digital thermometer. The water temperature reading on the thermometer in the preschool room was 125.2?F.
Plan of Correction:	The water temperature in the fourth sink in the pre-school locker room classroom has been corrected.
Standard #:	8VAC20-780-500-B
Description:	Based on observation, the center did not ensure the diapering surface shall be cleaned and sanitized after each use. Evidence: 1. Staff was observed, after diapering, to not clean and sanitize the diaper changing table. Staff did not spray with soap and water first. Staff sprayed a bleach and water solution only and immediately wiped it away.
Plan of Correction:	The teachers have always cleaned and sanitized the diaper changing tables after each use. They now wait at least 5 minutes before wiping off remaining sanitizing solution.
Standard #:	8VAC20-780-550-B
Description:	Based on a review of the emergency preparedness plan and interview, the center did not ensure the plan contained all the required procedural components. Evidence: 1. The evacuation, shelter-in-place, and lockdown procedures did not contain documentation of procedures to reunite children with a parent or authorized person designated by the parent to pick up the child. 2. The evacuation, shelter-in-place, and lockdown procedures did not contain accommodations or special requirements for children with special needs to ensure their safety. Administration confirmed this was not complete.
Plan of Correction:	Not available online. Contact Inspector for more information.