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WISC Kids Club Child Care Center, LLC
5700 Warhill Trail
Williamsburg, VA 23188
(757) 258-5430

Current Inspector: Cassie Anderson-Leichty (757) 409-4668

Inspection Date: July 1, 2022

Complaint Related: Yes

Areas Reviewed:
8VAC20-780 Administration.
8VAC20-780 Staff Qualifications and Training.
8VAC20-780 Staffing and Supervision.
8VAC20-780 Special Care Provisions and Emergencies

Comments:
An unannounced complaint investigation was conducted on 7/1/2022 regarding special care provision and emergency and staff qualifications and training. Interviews were conducted and records were reviewed. The preponderance of evidence support the allegations in regards toe special care provision and emergencies and the complaint has been deemed valid.

Please complete the columns for "Plan of Correction" and "Date to be Corrected" for each violation cited on the Violation Notice, and then return a signed and dated copy to the licensing office. Please email me at Michele.patchett@doe.virginia.gov with any questions.

Violations:
Standard #: 8VAC20-780-80-B-2
Complaint related: Yes
Description: Based on staff interview, the licensee did not ensure The center inform the department's representative as soon as practicable, but not to exceed two business days, of any injury to a child that occurs while the child is under the supervision of the center and requires outside medical attention.

Evidence: On June 22, 2022 Child #1 received outside medical treatment. The center was notified on June 23, 2022. The center did not report the injury to the Health and Safety office in two business days. Staff #1 confirmed on July 1, 2022 the report was not submitted.

Plan of Correction: 1. If a serious injury does occur and outside medical treatment is required, WISC will report the incident and forward the incident report to the Department of Education Child Care VA within 2 business days.
2. Injury and incident protocols will be communicated to all staff moving forward in person and via email.
DATE TO BE CORRECTED: These protocols have been updated and communicated to staff as of August 16, 2022

Standard #: 8VAC20-780-550-O
Complaint related: Yes
Description: Based on staff interview, the licensee did not ensure the center notify the parent by the end of the day of any known minor injuries.

Evidence:
Staff #1 confirmed she was not made aware of the injury until the next day. Staff #2 confirmed she did not notify parent of injury and did not access the child with sustaining a serious injury. Staff#3 confirmed he did not notify the parent of the injury by the end of the day and did provide ice packs throughout the day.

Plan of Correction: 1. All injuries will be documented on an incident report, regardless of its severity or the perceived temperament of the child. In other words, if the child seems ok and doesn?t seem to be in much pain, an incident report will still be required. The incident report will be filled out and signed by the reporting staff and program director on the same day the injury occurred. The parent will also sign the form indicating they have been made aware of the incident on the day of the injury.
2. If an injury is deemed serious 911 must be called and the parent must be notified. An incident report will be filled out and signed by the reporting staff and program director on the same day the injury occurred. The parent must also sign the form indicating they have been made aware of the incident on the day of the injury.
3. If an injury is not deemed serious but the child is in pain or discomfort the parent must be notified. An incident report will be filled out and signed by the reporting staff and program director on the same day the injury occurred. The parent must also sign the form indicating they have been made aware of the incident on the day of the injury.
4. Incident reports will be filed and saved for future reference.
5. If a serious injury does occur and outside medical treatment is required, WISC will report the incident and forward the incident report to the Department of Education Child Care VA within 2 business days.
6. Injury and incident protocols will be communicated to all staff moving forward in person and via email.

DATE TO BE CORRECTED: These protocols have been updated and communicated to staff as
of August 16, 2022

Standard #: 8VAC20-780-550-P
Complaint related: Yes
Description: Based on record review and staff interview, the licensee did not ensure the center maintain a written record of children's serious and minor injuries in which entries are made the day of occurrence.

Evidence:
Staff #1, Staff #2 and Staff #3 confirmed there was not an injury report completed on the day of occurrence.

Plan of Correction: 1. All injuries will be documented on an incident report, regardless of its severity or the perceived temperament of the child. In other words, if the child seems ok and doesn?t seem to be in much pain, an incident report will still be required. The incident report will be filled out and signed by the reporting staff and program director on the same day the injury occurred. The parent will also sign the form indicating they have been made aware of the incident on the day of the injury.
2. If an injury is deemed serious 911 must be called and the parent must be notified. An incident report will be filled out and signed by the reporting staff and program director on the same day the injury occurred. The parent must also sign the form indicating they have been made aware of the incident on the day of the injury.
3. If an injury is not deemed serious but the child is in pain or discomfort the parent must be notified. An incident report will be filled out and signed by the reporting staff and program director on the same day the injury occurred. The parent must also sign the form indicating they have been made aware of the incident on the day of the injury.
4. Incident reports will be filed and saved for future reference.
5. If a serious injury does occur and outside medical treatment is required, WISC will report the incident and forward the incident report to the Department of Education Child Care VA within 2 business days.
6. Injury and incident protocols will be communicated to all staff moving forward in person and via email.
DATE TO BE CORRECTED: These protocols have been updated and communicated to staff as
of August 16, 2022

Disclaimer:

A compliance history is in no way a rating for a facility.

The online compliance history includes only information after July 1, 2003. In addition, the online compliance history includes information regarding adverse actions that may be the subject of a pending appeal. An adverse action is not final until a provider has exhausted or waived all due process rights. For compliance history prior to July 1, 2003, or information regarding the status of pending adverse actions, please contact the Licensing Inspector listed in the facility's information. The Virginia Department of Social Services (VDSS) is not responsible for any errors in or omissions from the compliance history information.

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