Magnolia Ridge Child Development Center
1300 Virginia Center Parkway
Glen allen, VA 23059
(804) 515-1933
Current Inspector: Lauren Bickford (540) 280-0742
Inspection Date: March 22, 2022
Complaint Related: Yes
- Areas Reviewed:
-
8VAC20-780 Administration.
8VAC20-780 Staff Qualifications and Training.
8VAC20-780 Staffing and Supervision.
8VAC20-780 Programs.
8VAC20-770 Background Checks (8VAC20-770)
22.1 Background Checks Code, Carbon Monoxide
63.2 Child Abuse & Neglect
- Technical Assistance:
-
n/a
- Comments:
-
A complaint inspection was initiated in response to a complaint received by the department on 03/10/2022 regarding allegations of behavioral guidance and the physical health of staff. The investigation was initiated on 03/22/2022 and completed on 08/15/2022. On 03/22/2022, the inspector was on site from 8:30am to approximately 10:15am. Interviews were completed, observations were made at the center, and documentation was reviewed. The inspector completed additional interviews and follow-up activities at the facility on 04/05/2022 from approximately 10:30am to 1:45pm. Additional interviews were conducted off-site and additional information was submitted to the inspector electronically. The preponderance of the evidence gathered during the investigation supports part of the allegations, therefore the complaint is determined to be valid.
Please complete the 'plan of correction' and 'date to be corrected' for each violation cited on the violation notice and return it to me within 5 business days from the date of receipt. Please specify how the deficient practice will be or has been corrected. Your plan of correction should contain: 1) steps to correct the noncompliance with the standards, 2) measures to prevent the noncompliance from occurring again, and 3) person(s) responsible for implementing each step and/or monitoring any preventative measure(s).
The provider's responses for the 'plan of correction' were not received as of 08/25/2022 and will not appear on this Violation Notice.
- Violations:
-
Standard #: 8VAC20-780-400-A Complaint related: Yes Description: Based on interviews, the center did not ensure that in order to promote the child's physical, intellectual, emotional and social well-being and growth, staff interact with the child to provide needed help, comfort and support.
Evidence: 1.Staff interviews revealed that Staff #1 responds to the children in a negative manner. Staff stated Staff #1 uses a "harsh" tone of voice and is "demeaning", "mean" and "rude" to the children.Plan of Correction: The employee was terminated. The current Director will provide coaching and observations for employees to ensure help, comfort, and support are provided for all children in our center. The current Director will document observations and coaching provided to all employees on a continuing basis.
Disclaimer:
A compliance history is in no way a rating for a facility.
The online compliance history includes only information after July 1, 2003. In addition, the online compliance history includes information regarding adverse actions that may be the subject of a pending appeal. An adverse action is not final until a provider has exhausted or waived all due process rights. For compliance history prior to July 1, 2003, or information regarding the status of pending adverse actions, please contact the Licensing Inspector listed in the facility's information. The Virginia Department of Social Services (VDSS) is not responsible for any errors in or omissions from the compliance history information.
