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Tender Loving, Early Learning Childcare, Building One
108 West 35th Street
Norfolk, VA 23504
(757) 351-0660

Current Inspector: Nanette Roberts (757) 404-2322

Inspection Date: Nov. 7, 2022

Complaint Related: No

Areas Reviewed:
8VAC20-780 Administration.
8VAC20-780 Staff Qualifications and Training.
8VAC20-780 Physical Plant.
8VAC20-780 Staffing and Supervision.
8VAC20-780 Programs.
8VAC20-780 Special Care Provisions and Emergencies
8VAC20-780 Special Services.
8VAC20-820 THE LICENSE.
8VAC20-820 THE LICENSING PROCESS.
8VAC20-820 HEARINGS PROCEDURES.
8VAC20-770 Background Checks (8VAC20-770)
20 Access to minor?s records
22.1 Background Checks Code, Carbon Monoxide
63.2 Child Abuse & Neglect

Comments:
A monitoring inspection was conducted on 11/7/2022. There were 9 children present with 3 staff supervising. The inspector reviewed compliance in the areas of administration, physical plant, staffing and supervision, programming, medication, special care and emergencies and nutrition. A total of 3 child records and 2 staff records were reviewed.

Information gathered during the inspection determined non-compliance with applicable standards or law and violations were documented on the violation notice issued to the program and discussed with the program director during the exit interview

Violations:
Standard #: 8VAC20-780-60-A
Description: Based upon review of children's records and staff interview, the facility has not ensured that the record for each child contains the written agreements between the parent and the center.
Evidence:
1. In the record provided for child 1, the parent did not sign the agreements between the parent and center.
2. Staff 1 agreed that the parent did not sign the agreements.

Plan of Correction: The program director responded with the following:
The parent will be required to sign the parent agreements at today's pick-up.

Standard #: 8VAC20-780-510-I
Description: Based upon review of the medications stored for administration to children and staff interview, the facility has not ensured that that they have obtained written parent permission for administering medication.
Evidence:
1. Child 3 had a documented allergy requiring the administration of diphenhydramine and epinephrine. There was no written parent authorization for these medicines to be administered.
2. Staff 1 acknowledged that the parent had not signed authorizations for the medicines to be administered.

Plan of Correction: The program director responded with the following:
The parent will be required to sign the medication authorization forms today at pick-up. In the future, care will be taken to ensure that all authorizations are received prior to accepting medication in the facility.

Disclaimer:

A compliance history is in no way a rating for a facility.

The online compliance history includes only information after July 1, 2003. In addition, the online compliance history includes information regarding adverse actions that may be the subject of a pending appeal. An adverse action is not final until a provider has exhausted or waived all due process rights. For compliance history prior to July 1, 2003, or information regarding the status of pending adverse actions, please contact the Licensing Inspector listed in the facility's information. The Virginia Department of Social Services (VDSS) is not responsible for any errors in or omissions from the compliance history information.

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