VIRGINIA DEPARTMENT OF SOCIAL SERVICES

Bright Horizons Children's Centers LLC - Henrico
7704 E. Parham Road
Richmond, VA 23294
(804) 217-9226

Current Inspector: Susan Ellington-Sconiers (804) 588-2368

Inspection Date: April 20, 2023

Complaint Related: No

Areas Reviewed:

8VAC20-780 Administration. 8VAC20-780 Staff Qualifications and Training. 8VAC20-780 Physical Plant. 8VAC20-780 Staffing and Supervision. 8VAC20-780 Programs. 8VAC20-780 Special Care Provisions and Emergencies 8VAC20-780 Special Services. 8VAC20-820 THE LICENSE. 8VAC20-820 THE LICENSING PROCESS. 8VAC20-820 HEARINGS PROCEDURES. 8VAC20-770 Background Checks (8VAC20-770) 20 Access to minor?s records 22.1 Background Checks Code, Carbon Monoxide 63.2 Child Abuse & Neglect

Comments:

A monitoring inspection was conducted Thursday, April 20, 2023. The licensing inspector was onsite, completing the inspection from approximately 9:30am until 12:45pm. There were 65 children present, ranging in ages from four months to five years, with 15 staff supervising. The inspector reviewed compliance in the areas of administration, physical plant, staffing and supervision, and medication. A total of seven children's records and seven staff members? records were reviewed. Information gathered during the inspection determined non-compliance with applicable standards or law and a violation was documented on the violation notice issued to the program. If you have any questions about this inspection, please contact the licensing inspector at (804) 840-8260. Lynn Powers Office of Child Care Health and Safety Division of Early Childhood Care and Education Phone# 804-840-8260 lynn.powers@doe.virginia.gov

Violations:

Standard #:	8VAC20-780-130-A
Description:	Based on review of seven children?s records and interview, the center did not obtain documentation of the immunizations required by the State Board of Health before one child began attending the center. Evidence: The records for Child #7 (first date of attendance 02/06/2023) did not contain documentation of immunizations. A member of management confirmed this information during the inspection.
Plan of Correction:	The management team will review the children's records to ensure the required information is obtained prior to children attending the center. The parents for Child #7 were contacted and will bring the information to add to the record.
Standard #:	8VAC20-780-140-A
Description:	Based on review of seven children?s records and interview, the center did not obtain a physical examination by or under the direction of a physician for one child before or within 30 days after the first day of attendance. Evidence: The records for Child #7 (first date of attendance 02/06/2023) did not contain documentation of physical exam. A member of management confirmed this information during the inspection.
Plan of Correction:	The management team will review the children's records to ensure the required information is obtained prior to children attending the center. The parents for Child #7 were contacted and will bring the information to add to the record.
Standard #:	8VAC20-780-160-A
Description:	Based on review of seven staff records, observation, and documentation review, the center did not ensure two staff members submitted documentation of a negative tuberculosis (TB) screening that had been completed within the last 30 calendar days prior of the date of employment. Evidence: 1. The record for Staff #3 (date of employment 10/03/2022) contained documentation of a negative TB screening dated 10/18/2022. 2. The record for Staff #4 (date of employment 09/12/2022) contained documentation of a negative TB screening dated 11/10/2022. 3. Staff #3 and Staff #4 were observed working in the center during the inspection. 4. A member of management confirmed this information.
Plan of Correction:	The management team will obtain and review all required information for additional staff we hire in the future to ensure all documents were obtained within the required time frame.
Standard #:	8VAC20-780-60-A
Description:	Based on review of seven children records, the center did not keep the required records for one child. Evidence: The record for Child #4 (first date of attendance 01/03/2022) contained one of the two required names, address, and phone number of designated people to call in an emergency if a parent cannot be reached.
Plan of Correction:	The management team will review the children's records to ensure the required information is obtained prior to children attending the center. The parents for Child #4 were contacted and will bring the information to add to the record.
Standard #:	8VAC20-780-270-A
Description:	Based on observations and interview, the center did not maintain all areas and equipment in a clean, safe, and operable condition. Evidence: 1. The fencing along the backside of the playground was broken and created gaps that could entangle clothing or snag skin. 2. A member of management stated during the inspection that a work order has already been placed.
Plan of Correction:	A work order for the playgrounds has already been placed and the fence will be repaired or replaced.