VIRGINIA DEPARTMENT OF SOCIAL SERVICES

Toddler University, Inc.
9001 Dickey Drive
Mechanicsville, VA 23116
(804) 569-0301

Current Inspector: Lauren Bickford (540) 280-0742

Inspection Date: May 23, 2023 and June 7, 2023

Complaint Related: Yes

Areas Reviewed:

8VAC20-780 Administration. 8VAC20-780 Staff Qualifications and Training. 8VAC20-780 Staffing and Supervision. 8VAC20-780 Programs. 8VAC20-780 Special Care Provisions and Emergencies 8VAC20-780 Special Services. 8VAC20-770 Background Checks (8VAC20-770) 22.1 Background Checks Code, Carbon Monoxide 63.2 Child Abuse & Neglect

Technical Assistance:

n/a

Comments:

An unannounced self-report and complaint inspection was conducted on June 7, 2023, in response to a self-report that was received on May 22, 2023, and a complaint that was received by the department on May 30, 2023. The investigation was initiated on June 1, 2023, and completed on July 10, 2023. The complaint was regarding behavioral management, forbidden actions, programs, and staff qualification and training. The inspector was on site on June 7, 2023, from 9:15 AM to approximately 12:45 PM conducting interviews, completing observations, and reviewing documentation such as staff orientation training and annual training. The preponderance of the evidence gathered during the investigation supports part of the allegation; therefore, the complaint is determined to be valid. See the violation notice for more details. Please complete the 'plan of correction' and 'date to be corrected' for each violation cited on the Violation Notice and return it to me within 5 business days from the date of receipt. Please specify how the deficient practice will be or has been corrected. Your plan of correction should contain: 1) steps to correct the noncompliance with the standards, 2) measures to prevent the noncompliance from occurring again, and 3) person(s) responsible for implementing each step and/or monitoring any preventative measure(s). Heather Dapper Licensing Inspector Office of Child Care Health and Safety Division of Early Childhood Care and Education Phone # (804) 625-2304 heather.dapper@doe.virginia.gov

Violations:

Standard #:	8VAC20-780-420-B
Complaint related:	No
Description:	Based on a record review and staff interview, the facility did not ensure that parents are promptly informed when persistent behavioral problems are identified, and that such notification shall include any disciplinary steps taken in response. Evidence: 1. Staff interviewed identified persistent behavioral problems with child #1. 2. Staff interviewed reported a notebook was used to record information in reference to the child's persistent behavioral problems and given to the guardian daily or when the notebook was at school. 3. Staff #3 reported there was no documentation available in reference to the identified behavioral problems of child #1.
Plan of Correction:	Not available online. Contact Inspector for more information.
Standard #:	8VAC20-780-420-E-3
Complaint related:	No
Description:	Based on interview, the center failed to provide the following: at least semiannually in writing information on their child's development, behavior, adjustment and needs; at least semiannual documented scheduled opportunities for parents to provide feedback on their children and the center's program ; and at least annually parent confirmation that the required information in the child's record is up to date. Evidence: 1. Staff #1 stated they provide daily feedback to parents but do not offer formal scheduled meetings, and do not complete semiannual written information to parents. 2. The record for child #1 did not have documentation of at least semiannually in writing information on their child's development, behavior, adjustment, and needs; at least semiannual documented scheduled opportunities for parents to provide feedback on their children and the center's program.
Plan of Correction:	Not available online. Contact Inspector for more information.