VIRGINIA DEPARTMENT OF SOCIAL SERVICES

KinderCare Education LLC - Dogwood
15101 Dogwood Villas Drive
Chesterfield, VA 23832
(804) 739-8673

Current Inspector: Molly Muscat (804) 588-2367

Inspection Date: July 14, 2023

Complaint Related: No

Areas Reviewed:

8VAC20-780 Administration. 8VAC20-780 Staff Qualifications and Training. 8VAC20-780 Physical Plant. 8VAC20-780 Staffing and Supervision. 8VAC20-780 Programs. 8VAC20-780 Special Care Provisions and Emergencies 8VAC20-780 Special Services. 8VAC20-820 THE LICENSE. 8VAC20-770 Background Checks (8VAC20-770) 20 Access to minor?s records 63.2 Child Abuse & Neglect

Comments:

An unannounced monitoring inspection was conducted on July 14, 2023, in response to a self-reported incident that was received on July 13, 2023 in reference to supervision. Interviews were conducted jointly with local agency and documentation was reviewed. The preponderance of evidence gathered during the investigation supports violation of standards regarding the self-report. Violations were cited. Please complete the plan of correction and ?date to be corrected? for each violation cited on the violation notice and return it to me within 5 business days from today, 08/15//2023. Please specify how the deficient practice will be or has been corrected. Your plan of correction should contain: 1) steps to correct the noncompliance with the standard(s), 2) measures to prevent the noncompliance from occurring again, and 3) person(s) responsible for implementing each step and/or monitoring any preventative measure(s).

Violations:

Standard #:	8VAC20-780-160-A
Description:	Repeat Violation Based on record review, the center failed to ensure that each staff member shall submit documentation of a negative tuberculosis screening at the time of employment and prior to coming into contact with children. Evidence: The record for staff # 3, date of employment 07/05/2023, contained documentation of a negative tuberculosis screening dated 07/17/2023.
Plan of Correction:	Per the center "Director will ensure that all staff members present documentation of TB screening/test prior to first day of work."
Standard #:	8VAC20-780-40-E
Description:	Repeat Violation. Based on documentation review, and interview, the center failed to ensure that the center's own policies and procedures are followed. Evidence: Interviews with staff #1, staff #2, staff #3, staff #4, and staff #5 revealed that on 07/14/2023, staff #1 and staff #2 brought 8 toddler age children out to the playground at approximately 10:45 am. Child #1 (23 months), child #2, (21 months), and child #3 (24 months), walked through one unlocked gate located on the toddler playground, down a passageway on the side of the building, through another unlocked gate located on the preschool playground and were found alone on the preschool playground by staff #4 at approximately 11:10 am. Review of the centers "Playground Safety" policy states "supervision with appropriate staff/child ratios is maintained at all times while on the playground" and "name to face attendance using the CSR is conducted on a regular basis so that every child is accounted for at all times."
Plan of Correction:	Per the center "All staff members retrained on active supervision and playground safety. All staff members retrained on child guidance. All staff retrained on the importance of sight and sound supervision. VDH Mandated reporter training completed on 8/16/23."
Standard #:	8VAC20-780-270-A
Description:	Repeat Violation Based on documentation review, and interviews, the center failed to ensure that areas and equipment of the center, inside and outside, shall be maintained in a clean, safe, and operable condition. Evidence: 1. Interviews with staff #4, staff #5, staff #6, revealed that the two gates on the preschool playground have not been operating properly since April of 2023. 2. Interviews and documentation review revealed that work orders have been put in to fix the gates.
Plan of Correction:	Per the center "Gates have been fixed. Work orders have been put in to install new gates on the playground, so that the playground is not as long and there is no longer a blind spot. Continue to complete playground safety check list to ensure that all gates and locks are noted when not working properly, so that it can be corrected immediately."
Standard #:	8VAC20-780-340-A
Description:	Repeat Violation Based on interviews and documentation review, the center failed to ensure the care, protection, and guidance of three children. Evidence: 1. Staff#1 and staff#2 took 8 toddlers outside to the toddler playground at approximately 10:45am. 2. Staff#4 found 3 of the toddlers (child#1, child#2, child#3) unsupervised on the preschool playground at approximately 11:10am. 3. Staff #1 and staff #2 were unaware that 3 of 8 toddlers were missing from the group until Staff#4 returned the children to the toddler playground.
Plan of Correction:	Per the center "All staff members retrained on active supervision and playground safety. All staff members retrained on child guidance. All staff retrained on the importance of sight and sound supervision. VDH Mandated reporter training completed on 8/16/23."
Standard #:	8VAC20-780-340-F
Description:	Repeat Violation Based on interviews and documentation review, the center failed to ensure that children under 10 years of age always shall be within actual sight and sound supervision of staff. Evidence: 1. Review of name to face tracking sheet revealed that classroom #1, with a group of 8 toddlers and 2 staff, went outside to the toddler playground at approximately 10:45am. 2. Child#1 (23 months), child#2 (21 months), and child#3 (24 months) exited the toddler playground through an unlocked gate, walked down a passageway on the side of the building, and entered the preschool playground through a second unlocked gate. 3. Staff#4 found child#1, child#2, and child#3 unsupervised, out of sight and sound supervision, on the preschool playground at approximately 11:10am. 4. Staff #4 brought the three toddler children back to the toddler class on the toddler playground.
Plan of Correction:	Per the center "All staff members retrained on active supervision and playground safety. All staff members retrained on child guidance. All staff retrained on the importance of sight and sound supervision. VDH Mandated reporter training completed on 8/16/23."