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STEPS Head Start - Lunenburg
2401 Nottoway Boulevard
Victoria, VA 23974
(434) 696-1139

Current Inspector: Molly Muscat (804) 588-2367

Inspection Date: Dec. 4, 2023

Complaint Related: Yes

Areas Reviewed:
8VAC20-780 Administration.
8VAC20-780 Staff Qualifications and Training.
8VAC20-780 Physical Plant.
8VAC20-780 Staffing and Supervision.
8VAC20-780 Programs.
8VAC20-780 Special Care Provisions and Emergencies
8VAC20-780 Special Services.
8VAC20-820 THE LICENSE.
8VAC20-770 Background Checks (8VAC20-770)
20 Access to minor?s records
22.1 Background Checks Code, Carbon Monoxide
63.2 Child Abuse & Neglect

Comments:
A complaint inspection was initiated on December 4, 2023 in response to a complaint that was received on November 30, 2023 in reference to behavior guidance. Documentation was gathered and interviews were conducted. The preponderance of evidence gathered during the investigation supports violation of standards in regard to the complaint. Therefore the complaint was found to be valid.

Violations were cited.

Please complete the plan of correction and ?date to be corrected? for each violation cited on the violation notice, sign, and return it to me within 5 business days from today, 12/28/2023. Please specify how the deficient practice will be or has been corrected. Your plan of correction should contain: 1) steps to correct the noncompliance with the standard(s), 2) measures to prevent the noncompliance from occurring again, and 3) person(s) responsible for implementing each step and/or monitoring any preventative measure(s).

Violations:
Standard #: 8VAC20-780-40-E
Complaint related: No
Description: REPEAT VIOLATION
Based on review of documentation and video footage, the licensee did not ensure operational responsibilities that the center's activities and services are maintained in compliance with the standards and the centers own policies and procedures required by the standards:

1. Review of policy ED310 Guidance and Discipline states "Inappropriate/Prohibited Actions...You will not see staff engage in the following activities:
? Corporal punishment, including rough handling, shoving, hair pulling, shaking, slapping, kicking, biting, pinching, hitting or spanking."

2. Video footage revealed that child #1, age 3 years, attempted to sit at the table in the same seat that another child was sitting in. Staff #1 picked up child #1 by the arm causing his feet to lift off the floor. Staff #1 then carried child #1, by the arm, from the table to the carpet and sat child #1 on the carpet.

Plan of Correction: Not available online. Contact Inspector for more information.

Standard #: 8VAC20-780-400-B
Complaint related: Yes
Description: Based on review of video footage, the center failed to ensure that behavioral guidance shall be constructive in nature, age and stage appropriate, and shall be intended to redirect children to appropriate behavior and resolve conflicts.

Evidence: Video footage revealed that child #1, age 3 years, attempted to sit at the table in the same seat that another child was sitting in. Staff #1 then carried child #1, by the arm, from the table to the carpet and sat child #1 on the carpet.

Plan of Correction: Not available online. Contact Inspector for more information.

Standard #: 8VAC20-780-410-1
Complaint related: No
Description: REPEAT VIOLATION
Based on review of video footage, the center failed to ensure that forbidden actions such as roughly handling a child were not used.

Evidence: Video footage revealed that child #1, age 3 years, attempted to sit at the table in the same seat that another child was sitting in. Staff #1 then carried child #1, by the arm, from the table to the carpet and sat child #1 on the carpet.

Plan of Correction: Not available online. Contact Inspector for more information.

Disclaimer:

A compliance history is in no way a rating for a facility.

The online compliance history includes only information after July 1, 2003. In addition, the online compliance history includes information regarding adverse actions that may be the subject of a pending appeal. An adverse action is not final until a provider has exhausted or waived all due process rights. For compliance history prior to July 1, 2003, or information regarding the status of pending adverse actions, please contact the Licensing Inspector listed in the facility's information. The Virginia Department of Social Services (VDSS) is not responsible for any errors in or omissions from the compliance history information.

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