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Tender Loving, Building Two
103 West 35th Street
Norfolk, VA 23504
(757) 622-1502

Current Inspector: Nanette Roberts (757) 404-2322

Inspection Date: Dec. 21, 2023

Complaint Related: No

Areas Reviewed:
8VAC20-780 Administration.
8VAC20-780 Staff Qualifications and Training.
8VAC20-780 Physical Plant.
8VAC20-780 Staffing and Supervision.
8VAC20-780 Programs.
8VAC20-780 Special Care Provisions and Emergencies
8VAC20-770 Background Checks (8VAC20-770)
20 Access to minor?s records
22.1 Background Checks Code, Carbon Monoxide

Comments:
An unannounced monitoring inspection was conducted on 12/21/23 from 10:15am to 12:20pm. At the time of the inspection there were 21 children in care and 5 staff members. Children were observed participating in various activities including center play and lunch. Records were reviewed for 5 children and 5 staff members. Medication, evacuation drills, emergency supplies and other required records and postings were also reviewed. The information gathered during the inspection determined non-compliance with applicable standards or law and violations were documented on the violation notice and discussed during the exit interview.

Violations:
Standard #: 8VAC20-780-70
Description: Based on a review of 5 staff records it was determined the center did not ensure that a record was kept for each staff member with all the required information.
Evidence:
1. The record for staff #1 did not include an emergency contact.
2. The Director confirmed the emergency contact information was not in the record.

Plan of Correction: The staff member will provide the emergency contact information for the record.

Standard #: 8VAC20-780-270-A
Description: Repeat violation
Based on observation and interviews, it was determined that the facility did not ensure all areas and equipment of the center shall be maintained in a safe and operable condition.
Evidence:
1. On the playground, there was rust and peeling paint on the wheels of the pedal merry-go-round.
2. A changing table in the bathroom, wobbled when touched and had a broken piece of wood that was splintering..

Plan of Correction: Not available online. Contact Inspector for more information.

Disclaimer:

A compliance history is in no way a rating for a facility.

The online compliance history includes only information after July 1, 2003. In addition, the online compliance history includes information regarding adverse actions that may be the subject of a pending appeal. An adverse action is not final until a provider has exhausted or waived all due process rights. For compliance history prior to July 1, 2003, or information regarding the status of pending adverse actions, please contact the Licensing Inspector listed in the facility's information. The Virginia Department of Social Services (VDSS) is not responsible for any errors in or omissions from the compliance history information.

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