VIRGINIA DEPARTMENT OF SOCIAL SERVICES

Starling International Child Care and Learning Complex
1784 Starling Drive
Henrico, VA 23229
(804) 346-2000

Current Inspector: Tara Barton (804) 381-8487

Inspection Date: Jan. 23, 2024

Complaint Related: No

Areas Reviewed:

8VAC20-780 Administration. 8VAC20-780 Staff Qualifications and Training. 8VAC20-780 Physical Plant. 8VAC20-780 Staffing and Supervision. 8VAC20-780 Programs. 8VAC20-780 Special Care Provisions and Emergencies. 8VAC20-780 Special Services. 8VAC20-770 Background Checks (8VAC20-770) 22.1 Background Checks Code, Carbon Monoxide

Comments:

A renewal inspection was conducted on January 23, 2024 with the center director and staff. There were 109 children present, ranging in ages from 2 months to 6 years, with 19 staff supervising. The inspector reviewed compliance in the areas of administration, physical plant, staffing and supervision, programming, medication, special care and emergencies and nutrition. A total of 10 child records and 10 staff records were reviewed. Information gathered during the inspection determined non-compliance with applicable standards or law and violations were documented on the violation notice issued to the program. Time of today?s inspection: 2:00 p.m. to 6:00 p.m. Please call me if you have any questions at 804-381-8487 or e-mail tara.barton@doe.virginia.gov.

Violations:

Standard #:	8VAC20-780-160-A
Description:	Based on review of 10 staff records, the center failed to obtain documentation of a negative tuberculosis (TB) screening or test within the required time frame. The test or screening must be done at the time of employment, prior to coming in contact with children, and no more than 30 days prior to of the date of employment. Staff 2 (date of employment 10/06/2023) had a TB test done on 7/19/2023. Staff 9 (date of employment 5/23/2023) did not have a TB test done until 7/10/2023.
Plan of Correction:	Staff will be asked to obtain TB tests or screenings within the required timeframes.
Standard #:	8VAC20-780-180-C
Description:	Based on staff interview and review of staff files, the facility failed to have staff who drive a vehicle transporting children disclose any moving traffic violation that occurred five years prior to or during employment or assignment as a driver. Evidence: staff 7 is a driver for the center and did not have a driver disclosure statement on file. Management confirmed they did not have a driver disclosure statement on file for drivers.
Plan of Correction:	Starling's Insurance Company ensures that no drivers have a moving traffic violation that occurred 5 years prior to or during employment. In the future, each driver will also be asked to complete a driver disclosure statement for their file.
Standard #:	8VAC20-780-280-B
Description:	Based on observation, the facility failed to keep hazardous substances in a locked place that prevents access by children. Evidence: In the twos classroom and the 4 year old/kindergarten classroom, the cleaning solution and sanitizing solution were in an upper cabinet. that was not locked.
Plan of Correction:	The cabinets with sanitizers and cleaners already placed inside and which which are mounted on the walls 5.5 to 6 ft. above the children, were locked during the inspection.
Standard #:	8VAC20-780-340-A
Description:	Based on observation, the center failed to ensure that when staff are supervising children, they shall always ensure their care, protection, and guidance. Evidence: one 5 year old child was laying on a stack of seven cots. Another child was digging in the trash before continuing to play toys.
Plan of Correction:	Management asked the child who was playing doctor/patient for about one minute to get off the stacked cots and go play elsewhere. Upon review of the security camera, management observed that Child #1 opened the waste basket at 16:09:45 sec. and threw Child #2?s small truck inside. Child #2 spent 15-30 seconds trying to retrieve his truck from the waste basket. The management asked the child to go wash his hands but didn?t learn until later that he was looking for his truck in the waste basket.
Standard #:	8VAC20-780-340-D
Description:	Based on observation and staff interview, the facility failed to have at least one staff member who meets the qualifications of a program leader in each grouping of children. Evidence: there were no staff in the JK/Kindergarten room that lead teacher qualifications. Management stated the two staff in the room are program assistants.
Plan of Correction:	The center had a staffing issue due to staff calling out sick and placed two assistants on one side of the upstairs for the afternoon. The floor manager who is the lead master teacher was also present upstairs all day.
Standard #:	8VAC20-780-350-B-2
Description:	Based on observation, the facility failed to maintain the required ratio of 1 staff for every five children age 16 months up to 24 months. Evidence: On 1/23/2024, there were 13 children ages 16 months to age 2 years alone with two staff. One staff walked a child to the front of the building, leaving the second staff person alone with 12 children ages 16 months to 2 years old for approximately one minute.
Plan of Correction:	The toddler/two?s class was out of ratio due to staff calling out sick. A 3rd staff person was added during the inspection immediately when it was determined that 1 child who entered the room was 23 months old.
Standard #:	8VAC20-780-500-B
Description:	Based on observation, the facility failed to clean and sanitize the diaper changing table as required after each use. Evidence: In the infant room, one staff cleaned and sanitized the diaper changing table, but did not allow the bleach water solution to dry for a period of at least 2 minutes, as required.
Plan of Correction:	The staff member cleaned and sanitized the diaper-changing table 2 times; however, she wiped the surface dry instead of letting the surface air dry the second time. The staff member was retrained during the inspection on 1-23-24.