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Primrose School of Chantilly
3460 Historic Sully Way
Chantilly, VA 20151
(703) 437-1600

Current Inspector: Kara Vaughan (703) 537-6241

Inspection Date: Jan. 31, 2024

Complaint Related: Yes

Areas Reviewed:
8VAC20-780 Administration.
8VAC20-780 Staffing and Supervision.
8VAC20-780 Programs.
8VAC20-780 Special Care Provisions and Emergencies
8VAC20-780 Special Services.
8VAC20-820 THE LICENSE.
8VAC20-820 THE LICENSING PROCESS.
8VAC20-820 HEARINGS PROCEDURES.
63.2 Child Abuse & Neglect

Comments:
An unannounced complaint investigation was conducted today between 8:20am and 9:00am in response to a complaint received by the Fairfax Licensing Office that the center is failing to follow the student to staff ratios in the morning.

During the inspection classrooms were observed, staff were interviewed, staff written statements, and relevant documents were reviewed. A preponderance of the evidence collected supported the complaint and the complaint is deemed to be valid.

Please contact Kara Vaughan at kara.vaughan@doe.virginia.gov with questions regarding this
inspection.

Please submit your plan of correction within five business days in order for it to be included on the public website.

Violations:
Standard #: 8VAC20-780-340-A
Complaint related: Yes
Description: COMPLAINT RELATED
Based on interviews and documentation review, the staff did not ensure the care and protection of children in their care.
Evidence:
1. On the morning of January 18, 2024 multiple staff members confirmed that the Toddler room was running at a ratio of 1 staff for 8 children. The ratio requirement for a classroom of children aged 16 months to 24 months is 1 staff for 5 children.
2. On the morning of January 18, 2024, while the toddler room was out of ratio, Child 1 fell and hit their mouth on the, requiring first aid.
3. The incident report of the injury listed Staff 1 as the only staff present in the room when the incident occurred.

Plan of Correction: To correct student to teacher ratio, the leadership team will continue to hire and continue to allow increased overtime.

Standard #: 8VAC20-780-350-B-4
Complaint related: Yes
Description: COMPLAINT RELATED
Based on observation and staff statements, the licensee failed to adhere to the required ratio requirements.
Evidence:
1. On the date of inspection, the Preschool classroom was operating with 1 staff for 14 children. The required ratio for that classroom is a maximum of 10 children per supervising staff member.
2. During interviews multiple staff members confirmed that rooms have been consistently over ratio in the mornings for a period of approximately a month.
3. In a written statement one staff member claimed to have been over ratio by 3 to 9 children on most mornings.

Plan of Correction: To correct student to teacher ratio, the leadership team will continue to hire and continue to allow increased overtime.

Standard #: 8VAC20-780-350-Q
Complaint related: No
Description: Based on interviews, children are repeatedly reassigned for reasons of administrative necessity.
Evidence:
Multiple staff confirmed during interviews that children are reassigned casually and repeatedly to stay with management in the front lobby in the mornings to alleviate classroom staff that are over ratio, disrupting the children's schedule and attachment to their assigned staff members and group.

Plan of Correction: To correct reassigning students, the leadership team will continue to hire and continue to allow increased overtime.

Standard #: 8VAC20-780-360-A
Complaint related: No
Description: Based on interviews, daily activities are not age and stage appropriate and provide opportunities for teacher-directed, self-directed, and self-chosen tasks and activities; a balance of active and quiet activities; individual and group activities; and curiosity and exploration.
Evidence:
Interviews with multiple staff confirmed that children are routinely sent to the lobby to wait for additional staff to arrive when the current staff in the classrooms are over the required ratio.

Plan of Correction: To correct student to teacher ratio, the leadership team will continue to hire and continue to allow increased overtime.

Standard #: 8VAC20-780-550-P
Complaint related: No
Description: Based on record review, the center did not maintain a written record of children's serious and minor injuries that contained all required information.
Evidence:
An incident report for Child 1 dated 1/18/2024 did not contain the time of the incident.

Plan of Correction: The leadership team
will retrain all staff on proper procedures to fill out incident reports and review them for thoroughness.

Disclaimer:

A compliance history is in no way a rating for a facility.

The online compliance history includes only information after July 1, 2003. In addition, the online compliance history includes information regarding adverse actions that may be the subject of a pending appeal. An adverse action is not final until a provider has exhausted or waived all due process rights. For compliance history prior to July 1, 2003, or information regarding the status of pending adverse actions, please contact the Licensing Inspector listed in the facility's information. The Virginia Department of Social Services (VDSS) is not responsible for any errors in or omissions from the compliance history information.

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