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Ocean View Church, Inc.
9504 Selby Place
Norfolk, VA 23503
(757) 583-1808

VDSS Contact: Kimberly Sampson (757) 354-7307

Inspection Date: May 25, 2021

Complaint Related: Yes

Areas Reviewed:
63.2 Child Abuse & Neglect
63.2(17) License & Registration Procedures
22VAC40-191 Background Checks for Child Welfare Agencies
22VAC40-665 STAFF QUALIFICATIONS & TRAINING
22VAC40-665 STAFFING & SUPERVISION

Comments:
An unannounced complaint investigation was initiated on 05/28/2021 and was concluded on 07/23/2021 in response to a complaint received by the licensing office on 05/25/2021 regarding staff training and behavioral guidance. Interviews with staff and record and video reviews were conducted relating to the allegations on 05/19/21. The information gathered during the investigation supports the allegation, so the complaint is determined to be "valid". If you have any questions, contact the licensing inspector at (757)354-7307.

Violations:
Standard #: 63.2(17)-1716-B-2
Complaint related: No
Description: Based on video review and interviews it was determined the center did not ensure that safety of children through supervision.
Evidence:
1. A complaint was received that alleged child #1 was roughly handled by staff #1 leaving bruises on their arm on 5/19/21. Pictures sent by child #1's parent showed bruising on child #1's arm. The parent reported that the bruising on child #1's arm was observed at bath time and when asked the child said "Staff #1 did it". Child #1 also reported this to other outside agency officials who are involved in this case.
2. Video footage from a camera in the hallway was reviewed from 5/19/21 and showed staff #1 using both her body and hand to forcibly push child #1 through the doorway to the classroom. Staff #1 was observed in the video with their hand on the child's upper arm when pushing the child into the classroom.
3. Text messages sent by staff #1 to the child's parent included statements such as "I went in there to grab him to come into my room" and "I can't handle this type of stress".
4. A review of the staff policies and procedures as well as interview with staff show that staff #1 did not follow the "Give ` em Five" policy with child #1.
5. Staff #1 could not tell parent or inspector how child #1 received the bruises on his arm and their description of the events in the hallway/threshold to the room do not match the video.

Plan of Correction: -

Disclaimer:

A compliance history is in no way a rating for a facility.

The online compliance history includes only information after July 1, 2003. In addition, the online compliance history includes information regarding adverse actions that may be the subject of a pending appeal. An adverse action is not final until a provider has exhausted or waived all due process rights. For compliance history prior to July 1, 2003, or information regarding the status of pending adverse actions, please contact the Licensing Inspector listed in the facility's information. The Virginia Department of Social Services (VDSS) is not responsible for any errors in or omissions from the compliance history information.

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