New Hope Church of Norfolk
3241 & 3223 Argonne Avenue
Norfolk, VA 23509
(757) 857-5315 (129)
VDSS Contact: Arlene Agustin (804) 629-7519
Inspection Date: Aug. 31, 2023
Complaint Related: Yes
- Areas Reviewed:
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22.1 Religious Exempt; Background Checks Code
63.2 Child abuse and neglect
8VAC20-770 Background Checks
- Comments:
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A complaint inspection was conducted on August 31, 2023, from 1:50pm to approximately 2:45pm, in response to a complaint that was received by the department on August 28, 2023, regarding allegations in the care of the children at the center. Staff were interviewed, documentation was reviewed, classroom observations were completed, the center?s policy and procedures were reviewed, and a tour of the facility was conducted. The evidence gathered during the investigation determined that it is not valid for the concerns of the care of children in the care however there is a valid concern with regards to the reporting process. A violation was issued to the center and the violation was discussed at the exit interview with the site director.
- Violations:
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Standard #: 8VAC20-790-570-1 Complaint related: No Description: Based on record review and interview, it was determined that the center failed to inform the department's representative as soon as practicable, but not more than two business days, of any injury to a child while under the vendor's supervision when a referral is made for treatment from a medical professional.
Evidence:
1. On August 17, 2023, Child #1 tripped and fell in the classroom causing an injury to their arm. Staff #2, the child?s teacher, immediately informed the director and the parent was called. The parents transported the child to the hospital. Staff #2 completed a written injury report.
2. Staff #1, the director, confirmed that they did not inform a Department of Education (DOE) representative within two business days of the incident. The Injury of a Child Requiring Outside Medical Treatment report to DOE was filled out on August 30, 2023.Plan of Correction: The center responded with the following: The Injury of a Child Requiring Outside Medical Treatment or Death form was filled out during the time of the inspection with DOE. Moving forward, the center will ensure to inform a DOE representative and fill out the form in a timely manner.
Disclaimer:
A compliance history is in no way a rating for a facility.
The online compliance history includes only information after July 1, 2003. In addition, the online compliance history includes information regarding adverse actions that may be the subject of a pending appeal. An adverse action is not final until a provider has exhausted or waived all due process rights. For compliance history prior to July 1, 2003, or information regarding the status of pending adverse actions, please contact the Licensing Inspector listed in the facility's information. The Virginia Department of Social Services (VDSS) is not responsible for any errors in or omissions from the compliance history information.
