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The Learning Experience
8710 Park Central Drive
Richmond, VA 23227
(804) 264-3054

Current Inspector: Lauren Bickford (540) 280-0742

Inspection Date: Oct. 26, 2021 , Oct. 28, 2021 , Oct. 29, 2021 and Nov. 18, 2021

Complaint Related: Yes

Areas Reviewed:
8VAC20-780 ADMINISTRATION.
8VAC20-780 STAFF QUALIFICATIONS AND TRAINING.
8VAC20-780 Physical plant.
8VAC20-780 STAFFING AND SUPERVISION.
8VAC20-780 PROGRAMS.
8VAC20-780 Special care provisions and emergencies.
8VAC20-780 SPECIAL SERVICES.

Technical Assistance:
n/a

Comments:
A complaint investigation was initiated on 10/26/21 and concluded on 01/13/22 in response to a complaint that was received by the department on 09/27/21 in the areas of programs, the supervision of children, special care provisions, and administration. The inspector conducted an unannounced inspection on-site on 10/26/21 from approximately 2:17pm to 3:28pm. Interviews with staff were completed and observations were made at the center. Additional observations were conducted on-site on 11/18/21. The inspector later followed up with the director by telephone to request additional documentation and conduct additional interviews. The preponderance of evidence gathered during the investigation does not support the allegation; therefore, the complaint was determined to be not valid. There are no violations resulting from this inspection.

Disclaimer:

A compliance history is in no way a rating for a facility.

The online compliance history includes only information after July 1, 2003. In addition, the online compliance history includes information regarding adverse actions that may be the subject of a pending appeal. An adverse action is not final until a provider has exhausted or waived all due process rights. For compliance history prior to July 1, 2003, or information regarding the status of pending adverse actions, please contact the Licensing Inspector listed in the facility's information. The Virginia Department of Social Services (VDSS) is not responsible for any errors in or omissions from the compliance history information.

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