VIRGINIA DEPARTMENT OF SOCIAL SERVICES

Child Support

• Child Support Issues & My Child Support Malfunctions
• (800) 468-8894 (M-F, 7 a.m.- 6 p.m., toll-free)
• District Offices

Licensing

• (800) 543-7545 (toll free)
• Licensing Offices
• Online Complaint Form

Social Services - Local & Regional

• Local Departments of Social Services (cities & counties)
• Regional Offices

Social Services - Home Office

Street Address:
Virginia Department of Social Services (VDSS)
801 E. Main Street
Richmond, VA 23219-2901

General Information:

• Ask VDSS
• (804) 726-7000 Main Agency
  (800) 552-3431 SNAP Hotline
• citizen.services@dss.virginia.gov

All Other Inquiries:

• Telephone Numbers - Benefits & Services
• Web Malfunctions Unrelated to Child Support

Hotlines:

TTY/TTD 
(deaf or hard-of-hearing):
(800) 828-1120, or 711

Child Protective Services Hotlines:
In Virginia: 
(804) 786-8536
Out-of-state: 
(800) 552-7096

Adult Protective Services Hotline 
(report abuse to the elderly or disabled adults):
(888) 832-3858 
(toll-free)

IRB information

Child Care Subsidy

Have a Question or Request?