Who We Are

About the Virginia Department of Social Services

The Virginia Department of Social Services (VDSS) operates within a three-part system that includes our 120 local departments of social services (LDSS) and the Virginia Community Action Partnership (VACAP). VDSS proudly serves alongside 13,000 state and local human services professionals who ensure nearly three million Virginians have access to critical services and resources.

Our mission is to design and deliver high-quality human services that help Virginians achieve safety, independence and overall well-being.

Every day, we partner with communities, organizations and stakeholders across the Commonwealth to ensure all Virginians have the resources and opportunities they need to build strong futures.

Grounded in our commitment to public service, our work is guided by five core values:

Virginia Department of Social Services facility at 5600 Cox Road, Glen Allen, Virginia

People First

Demonstrating service, respect and compassion in every interaction.

Embrace Differences

Seeking and honoring the skills, creativity and contributions of others.

Commit to Excellence

Performing high-quality work with integrity, civility and accountability.

Think Bigger

Focusing on opportunities to learn, innovate, improve and transform.

Win Together

Celebrating the successful outcomes of strong and collaborative partnerships.

Leadership

The Virginia Department of Social Services is guided by agency leadership, statewide divisions and local partners working together to support Virginians, strengthen families and serve communities across the Commonwealth.

Portrait of Duke Storen

Commissioner

Duke Storen

VDSS Commissioner

Duke Storen serves as Commissioner of the Virginia Department of Social Services, leading agency programs, services and operations that help Virginians meet basic needs, support families and strengthen communities.

Executive leadership team members

Agency leadership

Executive Leadership

Senior agency leaders

The Commissioner is supported by the Chief Deputy Commissioner, Deputy Commissioners, directors, senior leaders and more than 1,500 social services professionals committed to serving Virginians.

Organizational Chart

Learn more about how VDSS is organized by viewing the organizational chart .

What We Do

The Virginia Department of Social Services is one of Virginia's largest state agencies. We work alongside 120 local departments, 5 regional offices, and 31 community action agencies to deliver programs across all 134 Virginia localities.

Find Out more about Adoption

Adoption

The Virginia Adoption Program helps children in foster care find safe, permanent homes when they cannot return to their families.

Find Help for Your Family

Child Protective Services

Child Protective Services helps protect children under 18 by responding to reports of abuse or neglect.

What we do

Child Support Services

Child Support Enforcement helps parents and caregivers establish and manage child support and paternity cases.

Virginia’s foster care program gives children safe, temporary homes when they cannot live with their parents.

Foster Care

Virginia foster care gives children safe, temporary homes while working to reunite families when it is safe.

Refugee Services

Refugee Services

Virginia helps refugees and their families adjust, find stability and build strong futures.

Virginia Benefits Programs

Benefit Programs

Virginia Department of Social Services offers benefits and support to help people meet basic needs and build stability.

Careers and Opportunities

Our people are the foundation of who we are. Join us in shaping Virginia's future. Explore open positions across 120 local departments and the state agency.

Connect to Help Now

If you or someone you know needs help right away, use the contacts below to get connected to support.

Find Your Local Department

Find the local department that serves your area and its contact info. 

Search by city, county or ZIP code
Find your local department

2-1-1 Virginia

Receive free, confidential support 24/7 

Get Help

Phone: 2-1-1 or Text CONNECT to 247211

Child Protective Services Hotline

Report suspected child abuse or neglect 24/7 

In Virginia: (804) 786-8536

Out-of-state: (800) 552-7096

Adult Protective Services Hotline

Report concerns about the safety or well-being of an older adult 24/7 


Need more support?

Apply for benefits: Visit CommonHelp to apply for programs such as SNAP, TANF, Energy assistance, Health Care coverage and Child Care assistance. Need help finding the right contact? Call the Virginia Department of Social Services  Citizen Services Unit at (804) 726-7000. TTY/TDD and relay services: If you are deaf, hard of hearing or have a speech disability, call (800) 828-1120 or dial 711.

young Asian boy in blue puff coat with arms outstretchedShaping strong futures for all VirginiansOfficial Portrait of Governor Spanberger Official Portrait of Marvin Figueroa Official Portrait of Commissioner Duke Storen Virginia Department of Social Services Facility at 5600 Cox Road Glen Allen Virginia bg_vdss_silhouette_right for VDSS logo
bg_vdss_silhouette_left for VDSS logo