The Pandemic Electronic Benefit Transfer (P-EBT) program is a federal program created in the spring of 2020 to supplement existing nutrition programs for low-income households while schools were closed due to COVID-19. To be eligible for P-EBT benefits, students must qualify for free or reduced-price school meals under the National School Lunch Program.
Households that do not meet eligibility requirements for the P-EBT program are encouraged to call 2-1-1 Virginia or visit COVID.Virginia.gov/app to download the COVID-19 Virginia Resources mobile app for streamlined access to critical and actionable resources from 2-1-1 Virginia, CommonHelp, and other state and federal agencies.
Questions regarding current or previous issuances of benefits should be directed to the P-EBT Call Center from 7:00 a.m. - 6:00 p.m. Monday - Friday at 866-513-1414 (toll-free) or 804-294-1633, or through the P-EBT Online Inquiry Form.
- Card Distribution - Our state vendor Conduent has recently made our agency aware of P-EBT card distribution issues for new and some existing P-EBT recipients. Staff are working diligently to address this issue and mail out cards daily to recipients who have not yet received theirs. All cards are expected to be mailed by April 2, 2021. Please allow 10 business days after that date to receive your card. If you have not received your card and benefits by April 16, please call the P-EBT Call Center.
- Benefits Expansion - The P-EBT program has been extended through the end of 2020-2021 academic school year. Retroactive benefits for October through January were issued to eligible remote and hybrid students with benefit amounts calculated based on the school's modality as of January 2021.
- Eligibility Expansion - Households with students attending public schools under a hybrid modality are now eligible to receive P-EBT benefits. Previously, P-EBT benefits were only available to students who were learning remotely for five consecutive days. The P-EBT program will now issue benefits to students whose schools are open and operating under both approved modalities (hybrid and remote). School districts have communicated information directly to eligible households. If you are unsure if your child is eligible for P-EBT benefits, please review our Frequently Asked Questions.
||Families that currently receive SNAP||All other P-EBT-eligible students|
P-EBT and SNAP benefits will be automatically added to your current EBT card.
P-EBT benefits will be automatically added to your previously-issued P-EBT card. If you lost or disposed of your P-EBT card, you can request a replacement by calling ConnectEBT at 1-866-281-2448.
If this is your first time receiving benefits, a pre-loaded P-EBT card will be mailed to the address of the student's parent or guardian.
The previous month's P-EBT benefits will be issued to eligible families on the 25th of every month through the end of the school year. For example, February benefits issued March 25th; March benefits issued April 25th; April benefits issued May 25th, etc. through July 25th.