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Office of Background Investigations

UPDATE 1/28/2025

The OBI Provider Portal is available and registration is working as expected. Providers may download and upload pdf forms for CRS Search requests. At this time, providers must pay for each request separately, club payments will be available soon. Reminder: special characters are not allowed in a CRS search request.

Applicants fingerprinted between January 1, 2025 & January 15, 2025 - Criminal Background Fingerprint Check Determinations should be disseminated by January 31, 2025.

For questions about registration, please email the backgrounds@dss.virginia.gov mailbox. Thank you! The OBI Team

Welcome to the Office of Background Investigations. OBI houses dual programs under the Division of State Programs and Business Operations. OBI oversees The Virginia Child Abuse and Neglect Central Registry Search Request and Criminal Background Investigation Fingerprint Units.

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(800) 828-1120, or 711

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