UPDATE 6/3/2025
MAINTENANCE ALERT: On Thursday, June 5, 2025, the OBI Provider portal will be down for maintenance beginning at 4:00 pm until 9:00 pm.
Additionally, please see the Service Fee Increase-Effective June 26, 2025 Memo for important information on upcoming fee changes.
For questions about registration, Fieldprint, or criminal fingerprint background results please email the criminal team: backgrounds@dss.virginia.gov.
For questions about the Central Registry, please email the team: crs_operations@dss.virginia.gov .
The team continues to respond to received correspondence. Due to the backlog, please allow 3 business days for response.
Welcome to the Office of Background Investigations. OBI houses dual programs under the Division of State Programs and Business Operations. OBI oversees The Virginia Child Abuse and Neglect Central Registry Search Request and Criminal Background Investigation Fingerprint Units.
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Memorandums/Communications
User Guides and FAQs
- All User Registration Guide (PDF)
- Create A Request User Guide (PDF)
- DOE User Registration Guide (PDF)
- Facility Search Help Guide (PDF)
Barrier Crime Listings/Forms
- CDC FDH CCE etc-Barrier Crimes List (PDF)
- CPA Barrier Crime List (PDF)
- CRF Barrier Crime List (PDF)
- Central Registry Form (PDF)
