VIRGINIA DEPARTMENT OF SOCIAL SERVICES

COVID-19 Virginia Resources

In addition to this page, which is updated regularly with the most timely information and guidance from the department, VDSS has launched COVID-19 Virginia Resources, a mobile app and website designed to streamline access to critical and actionable resources from 2-1-1 Virginia, CommonHelp, and a myriad of other state and federal agencies.

The Virginia Department of Social Services (VDSS) is working closely with the Northam administration, the COVID-19 Taskforce, as well as local partners and stakeholders to respond to COVID-19.

How can we help you?

• Are you looking for Assisted Living Facility Guidance or FAQs?
• Are you an essential personnel looking for child care? Call 866-KIDS-TLC or visit VaChildCare.com
• Have Virginia Child Care Licensing Program questions?
• Have Virginia Child Care Subsidy Program questions?
• Have you lost your job or had wages reduced?
• Do you need help applying for cash, food and/or medical assistance?
• Are you a SNAP participant with questions about purchasing eligible food items online? Read the SNAP online shopping FAQs.
• Need help with rent or mortgage payments?
• Need help finding meal sites for children?
• Need help offsetting expenses with cooling your home? (August 17 deadline)
• Need help accessing health care?
• Looking for Child Support answers and FAQs? You can also email askdcse@dss.virginia.gov or visit the 24-hour online payment and case information portal
• Are you looking to get a fingerprint background check through Fieldprint?

COVID-19 Related Program Resources

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Care

Benefit
Programs

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Support

Additional News

• State Corporation Commission issued an order directing utilities in Virginia to suspend service disconnections for 60 days to provide immediate relief for customers who may be financially impacted by the COVID-19 outbreak.
• No waiting for unemployment benefits. Governor Northam directed the Commissioner of the Virginia Employment Commission to waive the one-week waiting period to ensure workers can receive benefits as soon as possible.
• GRTC (RVA bus system) suspends all on board fare collection and enforcement.