CommonHelp is a web-based app that will allow Virginians to:
- Screen for eligibility for social services benefits & services
- Apply for these benefits & services (including renewals)
- Check the status of their benefits
- Report changes to their status
- Access help 24/7
Communications Toolkit
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- Brochure (PDF)
- Brochure - Color (Spanish) (PDF)
- Poster - (Spanish) - Tabloid (11x17) (PDF)
- Poster - Tabloid (11x17) (PDF)
- Stepped Insert - About CommonHelp - A (PDF)
- Stepped Insert - About CommonHelp - B (Why Is CommonHelp Important?) (PDF)
- Stepped Insert - FAQ (Frequently Asked Questions) - A (PDF)
- Stepped Insert - FAQ (Frequently Asked Questions) - B (PDF)
- Stepped Insert - Marketing Events (PDF)
- Stepped Insert - Quick Contacts/References (PDF)
- Stepped Insert - Quick Facts (PDF)
- Wallet Card - B&W (Spanish) [for Avery business card templates] (PDF)
- Wallet Card - B&W [for Avery business card templates] (PDF)
- Wallet Card - Color (Spanish) [for Avery business card templates] (PDF)
- Wallet Card - Color [for Avery business card templates] (PDF)
Guidance & Procedures
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- CommonHelp Desk Reference Guide (PDF)
- CommonHelp Support Document (PDF)
- Community Partner Desk Aid (PDF)
- Guide for Case Association (PDF)
- Quick Reference Guide (PDF)
- User Manual - Case Association (PDF)
- User Manual - Check My Benefits (PDF)
- User Manual - Renew My Benefits (PDF)
- User Manual - Report My Changes (PDF)
Videos
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Source Files to Incorporate Office Video Loop
- How to Apply for Benefits (MP4)
- How to Apply for Benefits (Spanish) (MP4)
- Using CommonHelp After Applying (MP4)
- Using CommonHelp After Applying (Spanish) (MP4)
Converting Source Files to DVD
