An Agency of the Commonwealth of Virginia
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Child Support - Contact Us

Digital customer service options are available 24/7 at the MyChildSupport Portal. Most services can be conducted online, by email or by phone at 800-468-8894. You have better ways to spend your time! But if you need to visit us in person, you have options. Contact us and we will resolve your needs or your case worker will schedule an appointment. Appointments and walk-ins are available Monday through Thursday at one of our district offices between 9am-4pm. Click here to view service offerings.





Need Help?

Visit the MyChildSupport Portal to apply for services, schedule payments, upload documents, view payment history, send/receive messages with your case specialist and more.

Contact Us

Email us at askdcse@dss.virginia.gov or via our AskDCSE form.

Call our Customer Service Center: 1-800-468-8894, Mon - Fri, 7 AM - 6 PM.

Mailing Address: P.O. Box 550, Richmond VA 23218-0570.

District Address FAX Areas Served
Abingdon 190 Patton Street
Suite 300
Abingdon, VA
24210
(276) 676-5433 Bland, Bristol, Buchanan, Dickenson, Grayson, Lee, Norton, Russell, Scott, Smyth, Tazewell, Washington, Wise
Central Virginia 1610 Forest Ave
Suite 200
Henrico , Va
23229
(804) 662-7400 Amelia, Brunswick, Chesterfield, Colonial Heights, Dinwiddie, Emporia, Greensville, Goochland, Hanover, Henrico, Hopewell, Nottoway, Petersburg, Powhatan, Prince George, Surry, Sussex
Eastern Virginia 420 North Center Drive
Building 11, Suite 200
Norfolk, Virginia
23502
(804) 819-7025 Accomack, Chesapeake, Norfolk, Northampton, Virginia Beach
Fredericksburg 10300 Spotsylvania Ave
Suite 100
Fredericksburg, VA
22408
(540) 899-4131 Caroline, Essex, Fredericksburg, King George, Lancaster, Northumberland, Orange, Richmond County, Spotsylvania, Stafford, Westmoreland
Lynchburg 2127 Lakeside Drive
Lynchburg, VA
24501
(434) 385-0860 Amherst, Appomattox, Bedford County, Buckingham, Campbell, Charlotte, Cumberland, Danville, Halifax, Lunenburg, Lynchburg, Mecklenburg, Nelson, Pittsylvania, Prince Edward, South Boston
Manassas 9705 Liberia Ave, Suite 301
Manassas , Va
20110
703-530-7303 Fauquier, Manassas, Manassas Park, Prince William, Rappahannock
Newport News 11751 Rock Landing Drive, Suite H-4
Newport News, VA
23606
(757) 594-7621 Charles City, Gloucester, Hampton, James City, King & Queen, King William, Mathews, Middlesex, New Kent, Newport News, Poquoson, Williamsburg, York
Northern Virginia 9990 Fairfax Blvd
Suite 200
Fairfax, VA
22030
703-934-0067 Arlington, Alexandria, Fairfax City, Fairfax County, Falls Church
Richmond 1610 Forest Ave
Suite 200
Henrico, VA
23229
804-367-8420 Richmond City
Roanoke 5241 Valley Park Dr.
Roanoke, VA
24019
(540) 857-7841 Alleghany, Bath, Botetourt, Carroll, Christiansburg, Clifton Forge, Covington, Craig, Floyd, Franklin, Galax, Giles, Henry, Martinsville, Montgomery, Patrick, Pulaski, Radford, Roanoke City, Roanoke County, Salem, Wythe
Suffolk 7007 Harbour View Boulevard
Suite 106
Suffolk, VA
23435
757-925-2302 Franklin City, Isle of Wight, Southampton, Suffolk, Portsmouth
The Valley Office
1550 Commerce Road
Staunton, VA
24482
(540) 332-9915 Albemarle, Augusta, Buena Vista, Charlottesville, Culpeper, Fluvanna, Greene, Harrisonburg, Highland, Lexington, Louisa, Madison, Page, Rockbridge, Rockingham, Shenandoah, Staunton, Waynesboro
Winchester 629 Cedar Creek Grade
Suite A
Winchester, VA
22601
(540) 722-7528 Clarke, Frederick, Loudoun, Warren, Winchester

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