VIRGINIA DEPARTMENT OF SOCIAL SERVICES

The Pearl at Watkins Centre
650 Watkins Centre Parkway
Midlothian, VA 23112
(804) 893-0067

Current Inspector: Yvonne Randolph (804) 662-7454

Inspection Date: Jan. 6, 2020

Complaint Related: Yes

Areas Reviewed:

22VAC40-73 RESIDENT CARE AND RELATED SERVICES

Comments:

An unannounced inspection was conducted at the facility on 1/6/2020 from approximately 11 am to 2:30 pm to investigate two reports regarding a facility discharge, medication administration, health care services and personal hygiene and grooming. The complaint was determined to be valid as some areas of the complaint were supported through interviews and photographs. Please complete the "plan of correction" and "date to be corrected" for the violation cited on the violation notice and return to the Inspector within 10 days. You will need to specify how the deficient practice will be or has been corrected. Just writing the word "corrected" is not acceptable. Your plan of correction must contain: 1) steps to correct the non-compliance with the standard, 2) measures to prevent the noncompliance from occurring again; and 3) person(s) responsible for implementing each step and/or monitoring any preventive measure(s). See violation notice for non-compliance. The provider's responses for the "plan of correction" were not received as of February 3, 2020 and will not appear on this "Violation Notice."

Violations:

Standard #:	22VAC40-73-460-B
Complaint related:	Yes
Description:	Based on interviews, the facility with failed to respond promptly to the injury of a resident. Evidence: It was reported that a resident (#1) had sustained an injury to his ear as evidenced by a photograph taken. The injury was discovered by a family member during a visit. During interviews with facility staff, the staff could not explain the cause or time of occurrence of the injury.
Plan of Correction:	Not available online. Contact Inspector for more information.
Standard #:	22VAC40-73-460-H
Complaint related:	Yes
Description:	Based on review of a photograph and interview, the facility failed to ensure hygiene and grooming for one resident. Evidence: It was reported that a resident may not be receiving assistance as needed with personal hygiene and grooming as evidenced by a photograph taken. The photograph showed the resident fully clothed with whites flakes on his clothing and in his ears.
Plan of Correction:	Not available online. Contact Inspector for more information.