VIRGINIA DEPARTMENT OF SOCIAL SERVICES

Heritage Village Assisted Living and Memory Care
13650 Heathcote Boulevard
Gainesville, VA 20155
(703) 468-1895

Current Inspector: Sarah Pearson (540) 680-9469

Inspection Date: May 20, 2021 and June 9, 2021

Complaint Related: Yes

Areas Reviewed:

22VAC40-73 PERSONNEL 22VAC40-73 STAFFING AND SUPERVISION 22VAC40-73 RESIDENT CARE AND RELATED SERVICES

Comments:

This complaint inspection was conducted by licensing staff using an alternate remote protocol necessary due to a state of emergency health pandemic declared by the Governor of Virginia. A complaint was received by the licensing office regarding insufficient training for a staff person and as a result it was impacting the health of individuals. Based on a review of the staff record, staff interviews and no additional concerns from residents the complaint was found to be invalid. Staff in question had received training but due to Covid final testing had been delayed but was now set up. A copy of the test schedule receipt was forwarded along with all training records. There were no incident reports to reflect a health impact due to lack of final testing. There was insufficient information in the complaint filed and no contact information to follow up on the concerns regarding the tone of the interaction this staff person has with others. Interviews did not however indicate any issues. Thank you to staff and administration for your time and assistance in completing this complaint. Contact your licensing inspector with additional questions or concerns.