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COMMONWEALTH SENIOR LlVING AT CHURCHLAND HOUSE
4916 West Norfolk Road
Portsmouth, VA 23703
(757) 483-1780

Current Inspector: Donesia Peoples (757) 353-0430

Inspection Date: June 22, 2021 and June 23, 2021

Complaint Related: Yes

Areas Reviewed:
This inspection was conducted by licensing staff using an alternate remote protocol, necessary due to a state of emergency health pandemic declared by the Governor of Virginia.
A complaint inspection was initiated on 6/22/21 and concluded on 6/23/21. A complain was received by the department regarding allegations in the area of discharge of residents. The Administrator was contacted by telephone to conduct the investigation. The licensing inspector emailed the Administrator a list of documentation required to complete the investigation.
The evidence gathered during the investigation supported the allegation of non-compliance with standards or law, and violations were issued. Any violations not related to the complaint but identified during the course of the investigation can be found on the violation notice.

Violations:
Standard #: 22VAC40-73-430-J
Complaint related: Yes
Description: Based on record review and discussion, the facility failed to ensure within 60 days of the date of discharge, the resident or his legal representative be given a final statement of account, and return any property, or things of value held in trust or custody of the facility.
Evidence:
1. Resident #1 passed away on 3/9/21 and his personal items were removed from his apartment on 3/12/21.

2. The Discharge notification provided by the facility was dated 3/15/21 but did not indicate that the resident or his legal representative was notified or received the discharge notification.


3. Resident #1?s legal representative did not receive any of the personal property until 6/3/21.

4. Staff #1 acknowledged that the facility did not give the discharge notification or return Resident #1?s personal belongings within 60 days of the date of discharge.

Plan of Correction: Not available online. Contact Inspector for more information.

Disclaimer:
This information is provided by the Virginia Department of Social Services, which neither endorses any facility nor guarantees that the information is complete. It should not be used as the sole source in evaluating and/or selecting a facility.

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