VIRGINIA DEPARTMENT OF SOCIAL SERVICES

Heart & Soul III ALF
611 19th Street
Newport news, VA 23607
(757) 240-4282

Current Inspector: Alyshia E Walker (757) 670-0504

Inspection Date: Oct. 6, 2021 and Oct. 14, 2021

Complaint Related: No

Areas Reviewed:

22VAC40-73 ADMINISTRATION AND ADMINISTRATIVE SERVICES 22VAC40-73 PERSONNEL 22VAC40-73 STAFFING AND SUPERVISION 22VAC40-73 ADMISSION, RETENTION, AND DISCHARGE OF RESIDENTS 22VAC40-73 RESIDENT CARE AND RELATED SERVICES 22VAC40-73 RESIDENT ACCOMODATIONS AND RELATED PROVISIONS 22VAC40-73 BUILDING AND GROUNDS 22VAC40-73 EMERGENCY PREPAREDNESS

Comments:

A renewal inspection was initiated on 10/06/2021 and concluded on 10/16/2021. The Administrator was contacted by telephone to initiate the inspection. The Administrator reported the current census. The inspector emailed the Administrator a list of items required to complete the remote documentation review portion of the inspection. The inspector reviewed (3) resident records, (3) staff records, and additional documents submitted by the facility to ensure documentation was complete. The inspector conducted the on-site portion of the inspection on 10/16/2021. An exit interview was conducted with Administrator, where findings were reviewed and an opportunity was given for questions, as well as for providing any information or documentation which was not available during the inspection. Information gathered during the inspection determined non-compliance(s) with applicable standards or law, and violations were documented on the violation notice issued to the facility.