Our Lady of the Valley
650 N. Jefferson St
Roanoke, VA 24016
(540) 345-5111
Current Inspector: Holly Copeland (540) 309-5982
Inspection Date: March 9, 2022
Complaint Related: Yes
- Areas Reviewed:
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22VAC40-73 ADMISSION, RETENTION, AND DISCHARGE OF RESIDENTS
22VAC40-73 RESIDENT CARE AND RELATED SERVICES
- Technical Assistance:
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680-E
- Comments:
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The licensing inspector conducted an unannounced complaint inspection in response to a complaint that was received by the licensing office on 03/09/2022. The LI reviewed documentation, toured the facility, and conducted interviews of resident and staff members relating to allegations of charges for services that are not being provided.
The information gathered during the investigation was insufficient to support the allegations, so the complaint is determined to be ?not valid.? There are no violations resulting from this complaint investigation.
Please sign, date, and return this notice to your licensing inspector within 10 calendar days from today. If you have any questions, contact your licensing inspector at (540) 309-5982.
Disclaimer:
This information is provided by the Virginia Department of Social Services, which neither endorses any facility nor guarantees that the information is complete. It should not be used as the sole source in evaluating and/or selecting a facility.
This information is provided by the Virginia Department of Social Services, which neither endorses any facility nor guarantees that the information is complete. It should not be used as the sole source in evaluating and/or selecting a facility.
