VIRGINIA DEPARTMENT OF SOCIAL SERVICES

Helping Hands Adult Care Center of Petersburg
130 McKeever Street
Petersburg, VA 23803
(804) 861-1353

Current Inspector: Belinda Dyson (804) 662-9780

Inspection Date: Dec. 20, 2022

Complaint Related: No

Areas Reviewed:

22VAC40-73 ADMINISTRATION AND ADMINISTRATIVE SERVICES 22VAC40-73 RESIDENT CARE AND RELATED SERVICES 22VAC40-73 BUILDINGS AND GROUNDS

Comments:

Type of inspection: Monitoring Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 12/20/2022 11:15 am-12:00 p.m. and 12?29/2022 10:30 a.m.-11:05 a.m. The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection A self-reported incident was received by VDSS Division of Licensing on 12/9/2022 regarding allegations in the area(s) of: Resident Care and Related Services. Number of residents present at the facility at the beginning of the inspection: 27 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: none ? was not accesible at the time of inspection (electronic) Number of staff records reviewed: none ? was not accessible at the time of inspections (electronic) Number of interviews conducted with residents: none Number of interviews conducted with staff: 4 Observations by licensing inspector: Lunch Meal, Activities Additional Comments/Discussion: An exit meeting was conducted to review the inspection findings. The evidence gathered during the investigation supported some, but not all of the (allegation(s)/self-report); area(s) of non-compliance with standard(s) or law: 40 B.12. Standards not related 870 A and 870 E. A violation notice was issued; any violation(s) not related to the self-report but identified during the course of the investigation can also be found on the violation notice. The licensee has the opportunity to submit a plan of correction to indicate how the cited violation(s) will be addressed in order to return the facility to compliance and maintain future compliance with applicable standard(s) or law. If the licensee wishes to provide a plan of correction: (i) type the plan on a separate Word document, (ii) identify the standard violation number being addressed, (iii) include the date the violation will be corrected, (IV) do not include any names or confidential information, and (V) return to the licensing inspector by email within five (5) business days of the exit interview. Compliance with all applicable regulations and law shall be maintained and any areas of noncompliance must be corrected. Within 15 calendar days of your receipt of the inspection findings (inspection summary, violation notice, and supplemental information), you may request a review and discussion of these findings with the inspector's immediate supervisor. To make a request for review and discussion, you must contact the licensing supervisor at the regional licensing office that serves your geographical area. Regardless of whether a supervisory review has been requested, the results of the inspection will be posted to the DSS public website within 5 business days of your receipt of the Inspection Summary and/ or Violation Notice. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Belinda Dyson, Licensing Inspector at (804) 662-9780 or by email at belinda.dyson@dss.virginia.gov

Violations:

Standard #:	22VAC40-73-40-B-12
Description:	The facility failed to ensure that at all times the Department's representative is afforded reasonable opportunity to inspect all facility's records requested. Evidence: Due to facility's electronic system, Staff members did not have access to the identified resident's record or the identified staff's record for the Inspector to review on 12/20/2022 or on 12/29/2022.
Plan of Correction:	The facility continues to use Senior Insight, a web based Electronic Medical Record application. All direct care staff has been assigned a user ID and password for limited use and access to general information in all resident records. Residential Supervisor has additional capabilities to access resident appointment schedules and resident face sheet. All staff has access to resident's personal information and face sheets at al times to included residents personal and demographic information. Administrator and Facility manager only will have full access to include but not limited to physician's physicals, admission data, resident agreements, criminal background check reports resident history, ISP's, UAIs confidential reports Financial information etc. Any staff requiring such information shall notify the Administrator so that it may be immediately provided on a as needed basis. Any provider or DSS representative desiring resident information that cannot be readily accessed by staff shall make the request known to staff so that Administrator can be contacted if not in the building. Information shall be printed immediately and provided the requested information. This policy will be discussed and reviewed with all staff.
Standard #:	22VAC40-73-870-A
Description:	All areas of the interior of the building were not in good repair or clean. Evidence: During the walkthrough of the physical plant some walls throughout the facility have areas of chipped paint, and some areas are scarred and soiled. Some ceiling tiles throughout the building have visible water stains. The backdoor where the parking lot is located has chipped paint as well.
Plan of Correction:	Room number 7 has the wall plates installed. The entire dresser was removed and replaced.
Standard #:	22VAC40-73-870-E
Description:	During the walkthrough, resident's room #7 was observed with no plates covering the electrical outlets and the dresser had a drawer cover missing as well as missing knobs.
Plan of Correction:	Painting will take place throughout the building to cover visibly soiled walls or doors and areas of scarred or chipped paint. Water damaged tiles will be removed and replaced.