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Love and Learn Child Care, LLC
5207 Nine Mile Road
Richmond, VA 23223
(804) 326-9388

Current Inspector: Tara Barton (804) 662-9766

Inspection Date: July 6, 2015

Complaint Related: Yes

Areas Reviewed:

A complaint investigation was initiated on 7/6/15 and completed on 7/9/15 regarding an allegation that a two year old child was left in the center while the staff and other children went outside to the playground. The licensing inspector conducted an unannounced complaint inspection in response to a complaint that was received by the licensing office on 7/1/15. Interviews were conducted with the owner and staff on 7/6/15. Interviews were conducted with the two year old teacher on 7/7/15 and with the child's family on 7/9/15. The information gathered during the investigation supports the allegations, so the complaint is determined to be valid. Please complete the ?plan of correction? and ?date to be corrected? for each violation cited on the violation notice and returned it to me within 10 calendar days from today. You will need to specify how the deficient practice will be or has been corrected. Just writing the word ?corrected? is not acceptable. Your plan of correction must contain: 1) steps to correct the noncompliance with the standard(s), 2) measures to prevent the noncompliance from occurring again; and 3) person(s) responsible for implementing each step and/or monitoring any preventive measure(s).

Standard #: 22VAC40-185-340-F
Complaint related: Yes
Description: Based on staff interviews and a review of documentation, the center did not ensure that all of the children were in sight and sound supervision on 6/30/15 when one child was left in the center when the three teachers took the other children out to the playground. Evidence: On 6/30/15 a grandparent brought her two year old grandchild (Child #1) to the center at approximately 8:30 AM. The attendance sheet shows that the teacher signed the child into her class at 8:26. The grandparent returned to the center approximately one hour later. The grandparent let herself in the front door. The Staff #2 heard the front door open and walked into the front room. Both Staff #2 and the grandparent observed the two year old (Child #1) in the corner of the two year old classroom. At that time all of the children were outside on their way to the playground. When the Staff #2 went to the back door, the children were just getting to the fenced playground. The Staff #2 called to the two year old teacher (Staff #1) and asked where was Child #1. Staff #1 responded that the child was with her. She then noticed that Child #1 was at the center's back door with her grandmother. Staff #2, stated that only one or two minutes had passed since the children and staff had gone through the back door and her hearing the front door open when the grandmother arrived. Staff #2 was in the center even though she did not know Child #1 was in the center with her. For several minutes Child #1 was in her classroom area alone and was not in sight or in sound of any staff.

Plan of Correction: Meeting with staff- 1. Count each child going outside before leaving the room. Count again after exiting the door, and again once they get to the playground. This procedure is repeated when going inside. 2. Each class goes out separately instead of a larger group all together. 3. Attendance sheets marked in each classroom - marked each hour.

A compliance history is in no way a rating for a facility.

The online compliance history includes only information after July 1, 2003. In addition, the online compliance history includes information regarding adverse actions that may be the subject of a pending appeal. An adverse action is not final until a provider has exhausted or waived all due process rights. For compliance history prior to July 1, 2003, or information regarding the status of pending adverse actions, please contact the Licensing Inspector listed in the facility's information. The Virginia Department of Social Services (VDSS) is not responsible for any errors in or omissions from the compliance history information.


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