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Happy Hearts Child Care Center, LLC
711 Orby Cantrell Hwy
Big stone gap, VA 24219
(276) 523-4221

Current Inspector: Shirl M. Spencer (276) 608-3758

Inspection Date: Nov. 16, 2015

Complaint Related: No

Areas Reviewed:
22VAC40-185 ADMINISTRATION.
22VAC40-185 STAFF QUALIFICATIONS AND TRAINING.
22VAC40-185 PHYSICAL PLANT.
22VAC40-185 STAFFING AND SUPERVISION.
22VAC40-185 PROGRAMS.
22VAC40-185 SPECIAL CARE PROVISIONS AND EMERGENCIES.
22VAC40-185 SPECIAL SERVICES.
22VAC40-80 THE LICENSE.
63.2 Licensure and Registration Procedures
63.2 Facilities and Programs..
22VAC40-191 Background Checks (22VAC40-191)

Comments:
The licensing inspector conducted an unannounced monitoring inspection from 10:15am - 1:15pm. There were twenty children in care: eight infants with two staff, seven children ages 19 months - 3 years with two staff and five preschoolers with one staff. Two additional staff were also present. The children were observed at free play, listening to music, playing dress-up and during lunch. Two staff and three children's records were reviewed. Violations from the previous inspection were also reviewed and one was repeated. Areas of non-compliance are identified on the violation notice. If you have any questions, please contact your licensing inspector at (276) 608-3758. Thank you for your cooperation.

Violations:
Standard #: 22VAC40-185-270-A
Description: Based on observation, the center failed to maintain the facility in a safe condition. Evidence: 1. The inspector observed a broken spindle with sharp edges on the gate leading to the toddler outside play area.

Plan of Correction: The director said the spindle will be replaced. The children will not use this play area until the gate is repaired. The director will monitor the facility for unsafe conditions.

Disclaimer:
A compliance history is in no way a rating for a facility.

The online compliance history includes only information after July 1, 2003. In addition, the online compliance history includes information regarding adverse actions that may be the subject of a pending appeal. An adverse action is not final until a provider has exhausted or waived all due process rights. For compliance history prior to July 1, 2003, or information regarding the status of pending adverse actions, please contact the Licensing Inspector listed in the facility's information. The Virginia Department of Social Services (VDSS) is not responsible for any errors in or omissions from the compliance history information.

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