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NOVA KinderCare Learning Center
1227 North Ivy Street
Arlington, VA 22201
(703) 527-2288

Current Inspector: Ann Dramstad (703) 314-0860

Inspection Date: Dec. 30, 2015

Complaint Related: Yes

Areas Reviewed:
22VAC40-185 ADMINISTRATION.
22VAC40-185 STAFF QUALIFICATIONS AND TRAINING.
22VAC40-185 PROGRAMS.

Technical Assistance:
An Intensive Plan Of Correction will be recommended for the program to develop and reinforce positive guidance and appropriate ways to redirect children.

Comments:
An allegation was recieved by the Fairfax Licensing Office from the Local Child Care agency. Based on the preponderance of evidence, the allegation is founded for care of children and the program's failure to follow its own policies. Areas of non-compliance are identified in this report. Please sign and date the report and return it to me within 10 calendar days from date of receipt. If you have any questions regarding the inspection, please feel free to contact me. Thank you Ann Dramstad Licensing Inspector 703-314-0860 ann.dramstad@dss.virginia.gov

Violations:
Standard #: 22VAC40-185-40-E
Complaint related: Yes
Description: Based on staff interviews, a staff member did not follow the program's positive guidance policy as stated in the parent handbook. Evidence: KinderCare's positive guidance policy states that staff are trained to use various techniques including redirection, praise and distraction to redirect children. "We take a proactive and preventive approach to guidance that reinforces appropriate behaviors rather than focusing on inappropriate behaviors." It was reported to Licensing that staff member #1 grabbed a child by the hand, forced him to hit himself in the face and stated "You don't like the way that feels do you?" The staff member acknowledged to the Director that "That is true. I did do that" By forcing the child to hit himself, the staff member is not using positive guidance as required by the program policy to redirect the child.

Plan of Correction: All staff will be retrained in "Positive Child Guidance" by February 1, 2016.

Standard #: 22VAC40-185-400-A
Complaint related: Yes
Description: Based on staff statements, a staff member failed to promote social well being and interacted with a child with a forbidden action. Evidence: On 10/29/2015 Staff member #1 forced a child to hit himself with his own hand in the face. The staff member admitted to using this form of discipline with the child. KinderCare's employee handbook states that unacceptable discipline methods include "spanking, grabbing, pinching or physical punishment..."

Plan of Correction: That staff member has been managed.

Disclaimer:
A compliance history is in no way a rating for a facility.

The online compliance history includes only information after July 1, 2003. In addition, the online compliance history includes information regarding adverse actions that may be the subject of a pending appeal. An adverse action is not final until a provider has exhausted or waived all due process rights. For compliance history prior to July 1, 2003, or information regarding the status of pending adverse actions, please contact the Licensing Inspector listed in the facility's information. The Virginia Department of Social Services (VDSS) is not responsible for any errors in or omissions from the compliance history information.

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