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Ida Barbour Early Learning Center
1400 Camden Avenue
Portsmouth, VA 23704
(757) 397-3097

Current Inspector: Adrianna Walden (757) 404-2487

Inspection Date: Oct. 21, 2016 , Nov. 4, 2016 and Nov. 7, 2016

Complaint Related: Yes

Areas Reviewed:
22VAC40-185 ADMINISTRATION.
22VAC40-185 STAFF QUALIFICATIONS AND TRAINING.
22VAC40-185 STAFFING AND SUPERVISION.
22VAC40-185 PROGRAMS.
22VAC40-185 SPECIAL CARE PROVISIONS AND EMERGENCIES.
63.2 Child Abuse and Neglect
22VAC40-191 Background Checks (22VAC40-191)

Comments:
The Licensing Inspector initiated an investigation on 10/4/16 for a complaint received alleging inappropriate staff interaction with children. On site inspections were conducted on 10/21/16,11/4/16, and 11/7/16. Interviews were conducted and documentation was reviewed in the areas of the care and protection of the children, behavior guidance, and child abuse reporting. The information gathered during the investigation supports the allegation, so the complaint is determined to be " valid". Details can be found on the violation notice.

Violations:
Standard #: 22VAC40-185-40-E
Complaint related: Yes
Description: Based on information obtained during the investigation, it was determined that the licensee has not ensured that the center's activities and services were maintained in compliance with the standards and the center's own policies and procedures. Evidence: 1. Item number 6 under "Minimum Standards" section of the IBELC Personnel Polices, page 5 states "all staff shall know and adhere to the Agency's written policy on acceptable and unacceptable disciplinary methods. In summary, physical punishment, disciplinary action administered to the body, and verbal abuse are prohibited." a) Two children, both 2 years of age, were pinched on their bodies by staff #1 and forced to sit in a chair on 9/15/16 for not following her directions to clean up so that the class could go outside prior to lunch. b) In addition to information obtained regarding the 9/15/16 incident, center management provided incident reports that documented that there had been two other incidents in which staff #1 had pinched children in her care in February and July 2016. 2. Item number 5 under "Minimum Standards" section of the IBELC Personnel Polices, page 5 states "in accordance with Code of Virginia, all staff are mandated to report instances of suspected or alleged child abuse or neglect. Procedures for such reporting are established at the center and an employee who suspects any such abuse or neglect must immediately consult with the center director about such reporting." a) During interviews, more than one staff stated that staff #1 pinched child #1 and child #2 in the Toddler/Two year old classroom on 9/15/16. More than one staff stated that they reported it on 9/19/16 directly to staff #3 (Assistant Director) as per center policy. Staff #3 (Assistant Director) confirmed that she did not report the suspected child abuse from 9/15/16 to the local agency as required. b) The center failed to report to child protective services three incidents regarding suspected child abuse by staff #1 that took place in February 2016, July 2016, and September 2016. The local agency confirmed that no reports of suspected child abuse was made by the facility for any of these three incidents.

Plan of Correction: The facility responded:
? The Portsmouth department of CPS conducted an investigation that started on September 29, 2016. On November 17, 2016 Ida Barbour Early Learning Center received a letter from Child Protective Services which stated that this case was unfounded by Child Protective Services.
? All current staff (teachers, teacher assistants, cook, directors, classroom volunteers, and van driver and monitor) have taken the online course Child Abuse and Neglect: Recognizing, Reporting, and Responding for Educators as of Friday November 11, 2016. As of November 11, 2016 new employees hired have taken the Child Abuse and Neglect: Recognizing, Reporting, and Responding for Educators course online. This will be maintained by the Director and Assistant Director.
? All new hires will be required to take this online course, as part of their orientation, before working on the floor with staff and children as of November 11, 2016. This will be maintained by the Director and Assistant Director.
? A training will be set up with the Department of Social Services Child Protective Unit (CPS) or other certified agency on Recognizing and Reporting, and Responding for Teachers. I have left a message with a supervisor in the CPS department, to come out and do training with the staff on Child Abuse and Neglect: Recognizing, Reporting, and Responding. When training date is confirmed, I will send you an email and a copy of each staff certificate when training is complete. The Assistant Director will make sure that this training takes place before January 31, 2016.
? Effective 11/7/2016 an Abuse and Neglect form has been added to the Staff handbook and orientation forms. All current and new staff have read and sign this form for acknowledging and reporting IBELC?s child abuse and neglect procedures. The Director and Assistant Director will make sure these forms are read and signed in the future.
? The Director will make sure all staff take a Guiding Behavior course by January 30, 2016. The director has reached out to Mrs. Sharon Howell, Early Childhood Training Specialist at the Planning Council, to present this training to the staff.
? Quarterly (four times a year) the Director will go over the Child Abuse and Neglect: Recognizing, Reporting, and Responding for Educators with staff.
? As of November 11/7/2016 the Center Director has/will be responsible for making sure this action plan is in place and all staff are current on Child Abuse and Neglect trainings.

Standard #: 22VAC40-185-340-A
Complaint related: Yes
Description: Based on information obtained during the investigation, it was determined that the facility did not ensure that when staff are supervising children, they shall always ensure their care protection and guidance. Evidence: 1. Two children, both 2 years of age, were pinched on their bodies by staff #1 and forced to sit in a chair on 9/15/16 for not following her directions to clean up so that the class could go outside prior to lunch. 2. In addition to information obtained regarding the 9/15/16 incident, center management provided incident reports that documented that there had been two other incidents in which staff #1 had pinched children in her care in February and July 2016.

Plan of Correction: The facility responded:
? The Portsmouth department of CPS conducted an investigation which started on September 29, 2016. On November 17, 2016 Ida Barbour Early Learning Center received a letter from Child Protective Services which stated that this case was unfounded by Child Protective Services.
? All current staff (teachers, teacher assistants, cook, directors, classroom volunteers, and van driver and monitor) have taken the online course Child Abuse and Neglect: Recognizing, Reporting, and Responding for Educators as of Friday November 11, 2016. As of November 11, 2016 new employees have taken the Child Abuse and Neglect: Recognizing, Reporting, and Responding for Educators course online. This will be maintained by the Director and Assistant Director. All new hires will be required to take this online course, as part of their orientation, before working on the floor with staff and children as of November 11, 2016. This will be maintained by the Director and Assistant Director.
? A training will be set up with the Department of Social Services Child Protective Unit (CPS) or other certified agency on Recognizing and Reporting, and Responding for Teachers. I have left a message with a supervisor in the CPS department, to come out and do training with the staff on Child Abuse and Neglect: Recognizing, Reporting, and Responding. When training date is confirmed, I will send you an email and a copy of each staff certificate when training is complete. The Assistant Director will make sure that this training takes place before January 31, 2016.
? Effective 11/7/2016 an Abuse and Neglect form has been added to the Staff handbook and orientation forms. All current and new staff have read and sign this form for acknowledging and reporting IBELC?s child abuse and neglect procedures. The Director and Assistant Director will make sure these forms are read and signed in the future.
? The Director will make sure all staff take a Guiding Behavior course by January 30, 2016. The director has reached out to Mrs. Sharon Howell, Early Childhood Training Specialist with the Planning Council, to present this training to the staff.
? Quarterly (four times a year) the Director will go over the Child Abuse and Neglect: Recognizing, Reporting, and Responding for Educators with staff.
? As of November 7, 2016 the Center Director has/will be responsible for making sure this action plan is in place and all staff are current on Child Abuse and Neglect trainings.

Standard #: 22VAC40-185-400-B
Complaint related: Yes
Description: Based on information obtained during the investigation, it was determined that the facility did not ensure that behavior guidance was constructive in nature, age and stage appropriate, and was intended to redirect children to appropriate behavior and resolve conflicts. Evidence Staff stated the following occurred on 9/15/16: 1. Staff #1 grabbed child #1 under the arm pinching the child, then forced the child to sit in the ?thinking? chair. 2. Staff #1 forced child #2 to sit in the ?thinking? chair for not following her directions. Staff #1 ?dug? into child #2?s left torso, with a ?pinching and twisting motion? and said ?be quiet?.

Plan of Correction: The facility responded:
? The Portsmouth department of CPS conducted an investigation that started on September 29, 2016. On November 17, 2016 Ida Barbour Early Learning Center received a letter from Child Protective Services which stated that this case was unfounded by Child Protective Services.
? All current staff (teachers, teacher assistants, cook, directors, classroom volunteers, and van driver and monitor) have taken the online course Child Abuse and Neglect: Recognizing, Reporting, and Responding for Educators as of Friday November 11, 2016.
As of November 11, 2016 new employees have taken the Child Abuse and Neglect: Recognizing, Reporting, and Responding for Educators course online. This will be maintained by the Director and Assistant Director.
? All new hires will be required to take this online course, as part of their orientation, before working on the floor with staff and children as of November 11, 2016. This will be maintained by the Director and Assistant Director.
? A training will be set up with the Department of Social Services Child Protective Unit (CPS) or other certified agency on Recognizing and Reporting, and Responding for Teachers. I have left a message with a supervisor in the CPS department, to come out and do training with the staff on Child Abuse and Neglect: Recognizing, Reporting, and Responding. When training date is confirmed, I will send you an email and a copy of each staff certificate when training is complete. The Assistant Director will make sure that this training takes place before January 31, 2016.
? Effective 11/7/2016 an Abuse and Neglect form has been added to the Staff handbook and orientation forms. All current and new staff have read and sign this form for acknowledging and reporting IBELC?s child abuse and neglect procedures. The Director and Assistant Director will make sure these forms are read and signed in the future.
? The Director will make sure all staff take a Guiding Behavior course by January 30, 2016. The director has reached out to Mrs. Sharon Howell, Early Childhood Training specialist with the Planning Council, to present this training to the staff.
? Quarterly (four times a year) the Director will go over the Child Abuse and Neglect: Recognizing, Reporting, and Responding for Educators with staff.
? As of November 11/7/2016 the Center Director has/will be responsible for making sure this action plan is in place and all staff are current on Child Abuse and Neglect trainings.

Standard #: 22VAC40-185-410-1
Complaint related: Yes
Description: Based on information obtained during the investigation, it was determined that staff used forbidden actions with children in care. Evidence Staff stated the following occurred on 9/15/16: 1. Staff #1 grabbed child #1 under the arm and pinched the child to get the child to sit in the ?thinking? chair. 2. Staff #1 forced child #2 to sit in the ?thinking? chair and ?dug? into child #2?s left torso, with a ?pinching and twisting motion? when the child would not stop crying.

Plan of Correction: The facility responded:
? The Portsmouth department of CPS conducted an investigation that started on September 29, 2016. On November 17, 2016 Ida Barbour Early Learning Center received a letter from Child Protective Services which stated that this case was unfounded by Child Protective Services.
? All current staff (teachers, teacher assistants, cook, directors, classroom volunteers, and van driver and monitor) haven taken the online course Child Abuse and Neglect: Recognizing, Reporting, and Responding for Educators as of Friday November 11, 2016.
As of November 11, 2016 new employees have taken the Child Abuse and Neglect: Recognizing, Reporting, and Responding for Educators course online. This will be maintained by the Director and Assistant Director. All new hires will be required to take this online course, as part of their orientation, before working on the floor with staff and children as of November 11, 2016. This will be maintained by the Director and Assistant Director.
? A training will be set up with the Department of Social Services Child Protective Unit (CPS) or other certified agency on Recognizing and Reporting, and Responding for Teachers. I have left a message with a supervisor in the CPS department, to come out and do training with the staff on Child Abuse and Neglect: Recognizing, Reporting, and Responding. When training date is confirmed, I will send you an email and a copy of each staff certificate when training is complete. The Assistant Director will make sure that this training takes place before January 31, 2016.
? Effective 11/7/2016 an Abuse and Neglect form has been added to the Staff handbook and orientation forms. All current and new staff have read and sign this form for acknowledging and reporting IBELC?s child abuse and neglect procedures. The Director and Assistant Director will make sure these forms are read and signed in the future.
? The Director will make sure all staff take a Guiding Behavior course by January 30, 2016. The director has reached out to Mrs. Sharon Howell, Early Childhood Specialist with the Planning Council, to present this training to the staff.
? Quarterly (four times a year) the Director will go over the Child Abuse and Neglect: Recognizing, Reporting, and Responding for Educators with staff.
? As of November 11/7/2016 the Center Director has/will be responsible for making sure this action plan is in place and all staff are current on Child Abuse and Neglect trainings.

Disclaimer:
A compliance history is in no way a rating for a facility.

The online compliance history includes only information after July 1, 2003. In addition, the online compliance history includes information regarding adverse actions that may be the subject of a pending appeal. An adverse action is not final until a provider has exhausted or waived all due process rights. For compliance history prior to July 1, 2003, or information regarding the status of pending adverse actions, please contact the Licensing Inspector listed in the facility's information. The Virginia Department of Social Services (VDSS) is not responsible for any errors in or omissions from the compliance history information.

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