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KinderCare Learning Center #1029
4216 Stringfellow Road
Chantilly, VA 20151
(703) 817-0430

Current Inspector: Margaret Allworth (703) 209-3521

Inspection Date: April 28, 2017 , May 1, 2017 , May 3, 2017 and May 9, 2017

Complaint Related: Yes

Areas Reviewed:

4/28/17; 5/1/17; 5/3/17 The Inspector conducted telephone interviews and discussions to address a complaint regarding inadequate supervision and the care of children. 5/9/17 The Inspector was on site between approximately 9:45am and 1:30 pm to conduct the complaint investigation. The Inspector completed staff interviews and a review of administrative documents today. This complaint investigation is being conducted in cooperation with another local agency. After careful review of all available information, this complaint is deemed valid. Thank you for meeting with me during the course of this investigation. If you have any questions regarding this complaint please email me at

Standard #: 22VAC40-185-40-K
Complaint related: No
Description: Based on a review of administrative documents, it was determined that although there was a playground safety plan in place, two staff members did not follow the procedures outlined in the plan. Evidence: The playground safety plan includes a policy stating that "Teachers will position themselves on the playground in such a way to ensure that all sections are covered and supervised." However, on April 27, 2017 Staff A and Staff B did not follow this plan. On this occasion, these staff members were stationed outside on the playground with the Pre-K class of approximately 15 children. Both staff members reported to the Inspector that Staff A was seated at a picnic table located in a section of the playground that does not allow sight supervision of the entire playground area. At the same time, Staff B had her back turned to the larger group of children while intervening to address safety issues regarding the way that two children were playing.

Plan of Correction: Action taken: - Playground safety plan has been hung on each wall of classroom near EXIT door along with a Playground diagram placard showing where staff member/s should be positioned while outside during playground time. - All staff members have been given a copy of the Playground Safety Plan and have reviewed it during a 10 minute safety walk around which was conducted on April 28th. All staff signed off on the plan on: May 9th, 2017 and a copy placed in their file. - A center specific Playground-Recess Policy has been implemented - all staff members have reviewed and acknowledged it by signing that they have read it. All staff signed off on the Policy on: May 9th, 2017 and a copy placed in their file - An additional Staff Meeting is planned for May 17th which will include Playground Safety Rules and Supervision Procedures - 20 minute presentation. All staff will sign an acknowledgement/understanding of the content of the meeting on May 17th. A copy will be placed in their file. - Also another topic discussion at the staff meeting on May 17th will be "Communicating with your Co-Worker Inside/Outside the Class". All staff will sign an acknowledgement/understanding of the content of the meeting on May 17th. A copy will be placed in their file - A policy has been created to use when outside substitution is being used. Substitute must read and be made aware of our Center specific safety policies/procedures before working in the assigned classroom. All substitute staff will sign an acknowledgement/understanding of the policy and a copy placed in their file. [sic]

Standard #: 22VAC40-185-60-A
Complaint related: No
Description: Based on a review of one child's record, it was determined that this record was not complete. Evidence: Child record #1 does not include each custodial parent's work phone number and place of employment.

Plan of Correction: Action ongoing: Student files are currently being audited for completeness and accuracy and copies of any incomplete files are being sent home to be completed and returned within two days. [sic]

Standard #: 22VAC40-185-340-A
Complaint related: Yes
Description: Based on interviews and a review of administrative documents, it was determined that staff failed to ensure one child's complete care, protection, and guidance. Evidence: On Thursday, April 27, 2017 a 4 year old child climbed over a 4 foot chain link fence, walked down a lengthy grass corridor, then opened a second fence gate to leave the playground during class outdoor time. Staff C reported to the Inspector that she and the police officer investigating the situation came to the conclusion that the child most likely used a playground tricycle as a step stool to climb over the first fence. He was then able to open the second fence gate because it was not securely latched to prevent a child from from opening it. These conclusions were reached after seeing that a tricycle was placed directly next to the first fence the child climbed over, and the gate of the second fence was ajar. After leaving the enclosed playground areas unnoticed by any staff members, the child walked to the main road in front of the school which is approximately 50 yards away. This is a very busy road with heavy traffic flow and a speed limit of 40 mph. After reaching the road, a driver and police officer noticed the child and stopped their cars. The police officer proceeded to talk with the child on the sidewalk. Staff C was inside the center and saw through the window that the police officer was talking to the child outside. At this same time, Staff A and Staff B were still outside with the Pre-K children and were unaware that he had left the playground area. Based on the timeline of accounts from Staff A, Staff B, and Staff C it is estimated that approximately 5 - 10 minutes elapsed between the time the child left the playground and the time he was discovered standing next to the busy road. At the time of this incident, there were approximately 15 children in care with a total of 2 staff members assigned to their direct supervision. It was further reported to the Inspector that management and various classroom staff members were aware of this child's tendency to attempt to escape large group/classroom situations. However, of the staff present during this situation, only Staff A was aware of his tendencies to attempt to run from group situations. Staff B was not a permanent staff member at this center. This staff person was asked to work at this center on the afternoon in question, but she is a permanent staff member at a different KinderCare center. Of the two management staff present during the afternoon and evening of April 27, 2017 neither relayed the information to Staff B that this child had a tendency to attempt to escape large group situations and needed constant eye-to-eye supervision.

Plan of Correction: Action taken immediately on April 27th, 2017 at approximately 5:10pm: - All staff was notified that a child had escaped through the outer gate. Staff from Pre-K and Pre-School were told to conduct name to face and told to go inside. Once inside name to face was conducted again. - Outer gate latch was secured and baby-proof lock was added. - Parent of child who escaped was notified within 5-10 minutes. - Notified: District Manager/Facilities Management/ Corporation/Licensing/CPS/NAC/Inclusion Services. - Both teachers were placed on administrative leave until incident was investigated. The following is communication that was emailed to parents and posted on the "Parent Center Board" All areas of improved safety measures have been completed. From: Holail, Sigrid Sent: Friday, April 28, 2017 5:48 PM To: Holail, Sigrid CC: Dove, Hannah Subject: Improved safety measures at our center Dear families, I wanted to give you an update on some improved safety measures we're taking at our center after last night's accident in which a child left our playground. We are so grateful that the child was unharmed but know that we are taking every precaution to ensure that this does not ever happen again. Here are the steps we're taking: - Alarms on interior doors: Our facilities team is installing alarms on all center doors that lead outside. This will give our teachers a verbal cue each time a door opens. This was completed on: April 28th, 2017 - Alarms on playground gates: We're also installing alarms on all playground gates so our teachers will know, no matter where they are on the playground, when a gate opens. This was completed on: April 28th, 2017. - Eliminating blind spots: We're repositioning the fences on our playground to eliminate blind spots, allowing teachers to have better visibility into children's activities while they're outdoors. This was completed on: May 5th, 2017 (children were not allowed on playground until the fences were complete on May 8th) - Installing higher fences: On Monday, our Facilities team will begin replacing the fences that separate one playground from another with new, taller fencing. This will increase the height of these fences from four feet to six feet and reduce the likelihood that any child will consider climbing over the fence. This was completed on: May 5th, 2017 - Gate locks: We're installing new locks on the front gates of our playground. These gates lead to the parking lot. These new locks will prevent children from unlocking the gates and the ability to leave the playground. This was completed on: April 28th, 2017 - Safety Training: We have retrained the team on playground safety to ensure their understanding and knowledge of proper safety procedures while children are engaged in play. This was completed on: April 28th, 2017. [sic]


A compliance history is in no way a rating for a facility.

The online compliance history includes only information after July 1, 2003. In addition, the online compliance history includes information regarding adverse actions that may be the subject of a pending appeal. An adverse action is not final until a provider has exhausted or waived all due process rights. For compliance history prior to July 1, 2003, or information regarding the status of pending adverse actions, please contact the Licensing Inspector listed in the facility's information. The Virginia Department of Social Services (VDSS) is not responsible for any errors in or omissions from the compliance history information.

Virginia Quality is a voluntary quality rating and improvement system for early care and education facilities serving children ages birth through pre-K. Eligible child care facilities must be fully licensed, licensed exempt and a VDSS subsidy vendor, or a voluntary registered day home and a VDSS subsidy vendor. Only programs enrolled in Virginia Quality will display a rating. Virginia Quality contact information for your region is available at the following link Regional Contacts.


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