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Magnolia Ridge Child Development Center
1300 Virginia Center Parkway
Glen allen, VA 23059
(804) 515-1933

Current Inspector: Lauren Bickford (540) 280-0742

Inspection Date: March 20, 2024

Complaint Related: Yes

Areas Reviewed:
8VAC20-780 Administration.
8VAC20-780 Staff Qualifications and Training.
8VAC20-780 Physical Plant.
8VAC20-780 Staffing and Supervision.
8VAC20-780 Programs.
8VAC20-780 Special Care Provisions and Emergencies
8VAC20-780 Special Services.
8VAC20-820 THE LICENSE.
8VAC20-770 Background Checks (8VAC20-770)
22.1 Background Checks Code
63.2 Child Abuse & Neglect

Technical Assistance:
n/a

Comments:
The licensing inspector conducted an unannounced complaint inspection on March 20, 2024 at approximately 9:20 AM. A complaint was received by the licensing department on February 8, 2024 regarding allegations of forbidden action and behavioral guidance. Interviews with staff were completed, observations were made in the center, and documentation was reviewed.

The preponderance of the evidence gathered during the investigation supports the allegation; therefore, the complaint is determined to be valid. See the violation notice for more details.

Heather Dapper
Licensing Inspector
Office of Child Care Health and Safety
Division of Early Childhood Care and Education
Phone # (804) 625-2304
heather.dapper@doe.virginia.gov

Violations:
Standard #: 8VAC20-780-40-E
Complaint related: No
Description: Repeat Violation
Based on the review of center policies and procedures and interview, the licensee failed to ensure that the center?s activities are maintained in compliance with the terms of the current license issued by the department.
Evidence:
The center?s employee handbook states the following under supervision of children: Employees shall use positive reinforcement and re-direction to help children move through a difficult moment. Staff #1 reached for child #1?s arm to stop her from walking away when child #1 was angry. Staff #1 used her hand to cup child #1?s chin to speak to child #1 directly.

Plan of Correction: Not available online. Contact Inspector for more information.

Standard #: 8VAC20-780-400-B
Complaint related: No
Description: Based on interviews with staff and documentation reviewed, the center did not ensure behavior guidance was constructive in nature, and age and stage appropriate.

Evidence:
1. Staff #1 stated the following occurred on February 2, 2024: Staff #1 asked child #1 to clean up. Child #1 started to yell and walk away. Staff #1 reached out for child #1?s arm to finish verbally correcting child #1. Staff #1 stated she refused to look at me and staff #1 cupped child #1?s chin with her hand and asked her to engage in the conversation.

Plan of Correction: Not available online. Contact Inspector for more information.

Disclaimer:

A compliance history is in no way a rating for a facility.

The online compliance history includes only information after July 1, 2003. In addition, the online compliance history includes information regarding adverse actions that may be the subject of a pending appeal. An adverse action is not final until a provider has exhausted or waived all due process rights. For compliance history prior to July 1, 2003, or information regarding the status of pending adverse actions, please contact the Licensing Inspector listed in the facility's information. The Virginia Department of Social Services (VDSS) is not responsible for any errors in or omissions from the compliance history information.

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